Sales Associate Assistant Manager
Resume:
Katina Outen
Shreveport, LA *****
***********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Assistant Manager/Sales Associate
Citi Trends Clothing Store - Shreveport, LA
January 2021 to Present
Open and closing of store
Processing of payment ( cash, credit card, gift card, etc) Receiving and processing freight
Assisting with pricing changes and markdowns
Assisting with loss and prevention
Helping to maintain schedule set for sales associates Account Payable Specialist
Pel-State Services - Shreveport, LA
March 2022 to November 2022
1. Billing to customers on fuel accounts
2. Sending out invoices in a timely manner
3. Ensuring bill of ladings are processed in a timely manner 4. Maintains a spreadsheet of all accounts that were billed 5. Filing documents, doing credit memos as well as debit memo’s to correct billing errors 6. Ensuring emails were up to date to send out billing 7. Pricing of fuel from vendors was accurate
8. Calculating cost for the correct fuel to be used on jobs Sales Associate
Citi Trends - Shreveport, LA
March 2019 to October 2020
• Processing freight
• Assisting with price changes/markdowns
• Balance the register
• Calls out prices for customers register transactions
• Bags merchandise after completing customer transaction
• Handles checks, credit cards and cash correctly and by policy
• Obtains approval for returns, voids and checks thru management
• Provide proper service by greeting customers, abides by fitting room policy, checks out /rings up customers in a timely manner thanks customer for shopping at store and invites them back
• Keeps a professional appearance
• Assist management on the sales floor according to stock level
• Assist with any tasks requested by company policy
• Explain the return and exchange policy to customers after transactions
• Assisting Store Manager with loss and prevention procedures preventing shoplifting, cash losses, reporting incidents of theft or dishonesty and following operational procedures
•
Administrative Assistant 1
Ferguson Enterprises, Inc. - Shreveport, LA
February 2014 to October 2020
• Managed day-to-day operations of office operations
• Performed administrative duties such as faxing, scheduling and placing orders
• Greeted clients and customers, directed phone calls, and set up appointments
• Served as point of contact for for the office manager as well as the outside sales associates
• Maintained the reception area
• Assisted in answering customer questions regarding billing, signature cards, updating customers records and points of contacts, keeping customers aware of new products and discounts questions
• Reviewed, sorted, and distributed incoming mail
• Ordered and distributed work orders
• Scheduled meetings
• Processed invoices
• Processed timecards
• Utilized travel software to plan travel
Office Manager
METSO/WYESCO - Zachary, LA
February 2004 to August 2013
• Managed day-to-day office functions such as Preparing time cards to process payroll, general office duties ( answering the phones, scheduling meetings, scheduling conference calls, distribution of mail, scheduling flights, rooms snd etc for my former employees.
• Oversaw AP and bookkeeping
• Collected payments
• Managed office supplies
• Hired and mentored employees
Education
Associate in Accounting
Clover Park Technical College - Lakewood, WA
May 2002 to June 2005
High school diploma or GED
Skills
• General Ledger Accounting (10+ years)
• Accounting (10+ years)
• Accounts Payable (10+ years)
• Tax Experience (5 years)
• Journal Entries (6 years)
• Sales Experience (6 years)
• Accounts Receivable (10+ years)
• Office Management (10+ years)
• Bank Reconciliation (10+ years)
• Data entry (10+ years)
• Payroll (5 years)
• Freight Experience (2 years)
• Account Reconciliation (10+ years)
• Financial Report Writing
• QuickBooks
• Auditing
• Financial Statement Preparation
• Databases
• Intelligence Experience
• GAAP
• Counterintelligence
• Human resources
• Analysis skills
• Microsoft Dynamics GP
• Financial modeling
• Forecasting
• Project management
• Pivot tables
• Accounting software
• DoD experience
• Pricing
• Bookkeeping
• Communication skills
• 10 key calculator
• Sage
• Profit & LossÓÖTÙXÝ\ ]BTØYÙBTÐTT ٚ]
• SAP
Military Service
Branch: Army
Service Country: United States
Rank: Sergeant
March 1991 to December 2001
Awards
Army commendation Medal
Certifications and Licenses
Secret Clearance
Top Secret Clearance
TS/SCI
Assessments
Customer focus & orientation — Highly Proficient
December 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Attention to detail — Familiar
December 2020
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Familiar
Administrative assistant/receptionist — Completed
July 2021
Using basic scheduling and organizational skills in an office setting Full results: Completed
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