Customer Service Call Center

STEPHANIE A. PANTULIANO

SALES AND CUSTOMER SERVICE

MY PROFILE: MULITIPLE YEARS OF EXPERIENCE IN SALES AND CALL CENTER JOBS, I’VE BEEN MADE FOR SUCCESS! GREAT TEAM PLAYER AND SOLUTION FINDER. HAVE WORKED VERY HARD TO UNDERSTAND KNOWLEDGE AND UNDERSTANDING MY CUSTOMERS. AS MY MOTHER WAS TOP RECRUITER IN HER OFFICE FOR A DECADE SHE HELPED ME WITH TRICK OF THE TRADE. I ENJOY WORKING FOR A GREAT COMPANY AND LOOK FORWARD TO WORKING!

EDUCATION: J.P.TARAVELLA HIGH SCHOOL— 2000-2005 HIGH SCHOOL DIPLOMA

MAJOR: EXPLORATORY TEACHING, BIOLOGY HONORS AND MARINE SCIENCE.

COLLEGE: WEST BOCA MEDICAL CENTER – RADIOLOGY- 2005- 2006

HANDS ON SCHOOL THROUGH HOSPITAL—WORKED MANY CLINICALS AND FINISHED 1ST YEAR.

WORK EXPERIENCE: SEPTEMBER 2023- CURRENT

CURRENT EMPLOYMENT: ATLANTIC PROPERTY BUYERS

WORK REMOTE ON LAPTOP

* USE EXCEL

* USE OUTLOOK

* USE MICROSOFT WORD

* MAKE COLD CALLS

* SCHEDULE APPOINTMENTS

* CHECKING APPRAISERS SITES FOR CLIENT COST OF LAND

* CHECK COUNTY TAX DEEDS FOR UPCOMING AUCTIONS

PRIOR TO WORK EXPERIENCE NOW, I HAVE BEEN A STAY AT HOME MOTHER FOR 14 YEARS, BUT GOT BACK INTO WORK BECAUSE IT IS WHAT I TRULY ENJOY.

WORKED AT INSURANCE COMPANIES: YEARS BETWEEN 2007- 2008

I WORKED AS THE CLOSERS TO INSURANCE AGENTS DEALS

WENT OVER WHAT EACH POLICY HOLDER HAD AS THE POLICY PURCHASED

PUT ALL POLICY INFORMATION IN FOLDERS SENT THROUGH EMAIL

WORKED FOR WARRANTY COMPANY 2005-2006

ANSWERED INCOMING CALLS

SET UP PLANS AVAILABLE FOR CLIENT

CLOSED DEALS AND GOT DAILY SPIFF’S

CLOSED AS TOP SELLER FOR MONTHS

WORKED WITH COMPUTER AND HEAD SET

WORKED WITH EXCEL

WORKED WITH WHITE PAGES

PERSONAL INFORMATION:

PHONE: 904-***-****

EMAIL: *******************@*****.***

EMAIL: *********@**********************.***

SOFT SKILLS:

ACTIVE LISTENING: EXPERT

COMMUNICATION: EXPERT

PROBLEM SOLVING: ADVANCED

PERSUASIVE: ADVANCED

HARD SKILLS:

COMPUTER PROFICIENCY: ADVANCED

MATHEMATICS: ADVANCED

DESIGN: AVERAGE

NEGOTIATION: EXPERT

LANGUAGES:

ENGLISH

Contact this candidate