Customer Service Social Media
Resume:
Amaya AT Thomas
Summary
Contact
Education
Awards
Skills
Experience
Dynamic and creative individual with diverse experience in retail, food service, residential community support, sports management, and performing arts. Demonstrated leadership in founding and leading a university dance team, alongside proven abilities in enhancing customer experiences and team success. Eager to bring strong interpersonal skills, organizational capabilities, and a passion for the arts and sports to a new role.
George Mason University,
Fairfax, Virginia
Bachelor of Arts,
Graphic Design
Expected Graduation: May 2024
1119 White Herons Ln
Suffolk, Virginia, 23434
************@*****.***
• Leadership and team
management
• Creative choreography and
performance planning
• Strong communication and
interpersonal skills
• Proficient in Microsoft
Office Suite and social media
platforms
• Proficient in Adobe Indesign
• Excellent customer service,
problem-solving, and conflict
resolution abilities
• Spring 2020: Rookie of
the Year, Green Machince
Ensembles
• Spring 2023: Black Artist of
the Year, Center for Culture,
Equity, and Empowerment
• Spring 2024: Black
Entrepreneur of the Year,
Center for Culture, Equity, and
Empowerment
Founder and Captain, Emerald Desire (George Mason University’s Green Machine Pep Band Dance Team)
Fairfax, Virginia — August 2019-Present
• Initiated and developed the first dance team for George Mason University’s renowned pep band, the Green Machine, enhancing game day performances and university events.
• Lead and coordinate team rehearsals, choreography, and performances, fostering
• a creative and inclusive environment.
• Manage team logistics, including recruitment, costume design, and coordination with band leadership, contributing to the team’s growing presence and success.
Student Manager, George Mason University Women’s Basketball Team Fairfax Virginia — August 2023-Present
• Assist in daily operations and logistics of the women’s basketball team, enhancing team efficiency and focus.
• Support coaching staff with practice preparations, game day operations, and video analysis tasks.
• Facilitate communication between players, coaches, and administrative staff, ensuring smooth team coordination.
Resident/Community Advisor, George Mason University Fairfax, VA — August 2021-Present
• Fostered a supportive and inclusive community among residents through the planning and execution of educational and social programs.
• Served as a primary resource for residents, offering guidance on university resources, conflict resolution, and academic support.
• Collaborated with university staff to ensure the safety and well-being of all residents, including responding to emergencies and enforcing policies. Sales Associate, Forever 21
Fairfax, Virginia — May 2022-August 2022
• Provided excellent customer service by assisting with product selection, answering questions, and handling transactions
• Contributed to store merchandising and inventory management, ensuring product availability and store presentation standards
• Worked effectively in a fast-paced retail environment, adapting quickly to changing priorities and customer needs
Cashier, Golden Skillet
Portsmouth, Virginia — March 2018-June 2019
• Processed customer transactions accurately and efficiently in a high-volume fast-food setting
• Maintained cleanliness and organization of the checkout area, ensuring a positive customer experience
• Assisted in kitchen and food preparation tasks as needed, demonstrating flexibility and teamwork
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