Patient Care Quality Assurance

KF

KIMBERLY FLAHERTY

kimberly.flaherty***@gmail.com 229-***-**** Valdosta, GA 31602

Responsible [Job Title] experienced in coordinating behavioral support for clients. Strong history of maintaining accurate documentation and daily reports, helping clients and assisting with daily programming. Talented [Job Title] with great skills in relationship building, communication and mechanical maintenance. Accomplishes performance targets consistently and maintains clean, professional vehicle. Physically fit for challenging work. Patient Care

Basic Life Support

Vital signs monitoring

Compassion and Empathy

Bedside manner

Direct Patient Care

Medical terminology knowledge

Collecting specimens

Transporting patients

Electronic Charting

Infection control procedures

Condition Monitoring

Monitoring fluids

Mobility Assistance

Indirect Patient Care

Quality Assurance

Patient Relations

Care plan implementation

Patient-focused care

Responding to emergencies

Complex Problem-Solving

Chronic Disease Management

Patient Assessments

Outpatient Care

Pediatric Care

Helping with medication

Activity Planning

Quick problem solver

Understands medical procedures

Valid [State] driver's license

Patient Management

Calm and level-headed under duress

Compassionate

Performing patient intakes

Collecting vital signs

HIPAA Compliance

Geriatric Care

Inpatient Care

Documentation expert

Reliable transportation

Family support and assistance

Privacy and confidentiality

Specimen Collection

Medical Records Management

Toileting assistance

Feeding Assistance

Regulatory Compliance

Compassionate Care

Patient Lifting

Pizza Hut Nashville, GA

Pizza Delivery Driver

06/2021 - 09/2023

Followed safety rules to keep clean driving record with no accidents or incidents.

Followed proper opening/closing procedures for cashier station security. Checked personal identifications during alcohol and tobacco sales. Bagged purchases appropriately to protect merchandise from damage. Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.

Processed various forms of payment including credit cards and cash. Handled customer complaints professionally escalating issues when Summary

Skills

Experience

necessary.

Maintained current knowledge of store promotions to highlight sales to customers.

Offered customers carry-out service at completion of transaction. Collaborated with team members to address customer concerns or requests.

Answered phone calls to assist customers with questions and orders. Boosted customer satisfaction levels by going extra mile to personalize service for each customer.

Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.

Provided exceptional customer service during checkout process. American Staffing Inc Pittsburgh, PA

Nurse's Aide

05/2006 - 06/2010

Ensured proper body alignment while assisting with positioning or transferring patients.

Turned and repositioned bedridden patients to prevent bedsores. Assisted nurses with wound care and dressing changes. Butler VA Hospital Butler, PA

Radiologic Technologist

04/2008 - 03/2010

Prepared contrast material, radiopharmaceuticals and anesthetic or antispasmodic drugs under direction of radiologists. Entered commands, specified sequences, and adjusted transmitters for scans.

Adhered to strict HIPAA guidelines to maintain patient and medical record confidentiality.

Professional Transportation Inc. Valdosta,

GA

Driver

Sanford Brown Pittsburgh, PA

Associate of Science in Radiology Technogist

02/2010

Essay contest

Recipient

Completed continuing education in Pet Scan

Education and Training

Contact this candidate