Jonathan O. Seay
*** *** * ******* **** Apt ***
Murfreesboro, Tenn. 37127
Cell#615-***-****
********@*****.***
Dear Hiring Manager:
This letter is to express my enthusiastic interest in available opportunities with the confident that my experience and educational background will enable me to effectively meet the unique needs of these positions.
I am a proven visionary and strategic leader that translates business strategies into maximum profits commensurate with the best interest of shareholders, customers, employees, student and the public. I have the knowledge of Master Barber and Cosmetology school Industry with regulations and proven track record of implementing the necessary controls to ensure compliance and growth within the Hair Industry. Dedicated to maintaining a reputation built on quality, service, and uncompromising ethics. I have extensive experience in the following:
Strategic/ Tactical Planning
Mergers/ Acquisitions
Regulatory Compliance
Customer Service Specialist
Business Development
Financial Student Aid
Operations Management
VA Certification & Provider
Loan Workout Experience
Software Training
10 Key Calculate
I am also proficient in the use of all Microsoft Office programs. I am a self-starter, who provides uncompromised customer service while continually striving for personal and professional excellence.
I am very interested in this position, and I would welcome an opportunity to discuss my qualifications with you in person. I am confident that the skills and expertise I would bring would provide great value to both your organization and your customers. I can be reached anytime via my cell phone, 615-***-****. Thank you for your time and consideration. I look forward to speaking with you about this employment opportunity.
Sincerely,
Jonathan O. Seay
Jonathan O. Seay
250 Joe B Jackson Pkwy Apt 536
Murfreesboro, Tenn. 37127
Cell#615-***-****
********@*****.***
Education Tyner High School, 1986, Chattanooga, TN
University of Chattanooga (UTC)-Major: Business Administration
International Barber College- Master Barber Certification/License
Tennessee Cosmetology at Barber Board of Exam
Redken Matrix Color Line
Educator of Themafuse
Educator of School Division
Dual License Instructor- Cosmetology and Barber
PROFESSIONAL PROFILE
I am a proven business professional offering experience in Management, Customer Relations, and numerous years in the Director/Manager. I am very self-motivated, with excellent time management skills, and the ability to function effectively in various work environments. I also have experience with all Microsoft Office programs.
PROFESSIONAL MEMBERSHIP AND ORGANIZATIONS
VA Certification- Financial Aid Workshop
Tennessee State Continuing Education Workshop for Instructors (Nashville, Knoxville, Memphis)
Federal Aid (Fundamentals of Title IV AD)
Tennessee Department of Education Training
Pivot Point Training (Development of Curriculum)
Genesis (School of Software)
Fame (School Software Training
Bronner Brothers, Dudley, Avalon, Design Essentials, Artego, Mizani, Paul Mitchell, Redken
Tennessee Bankers Association- Member
Chamber of Commerce- Mt. Juliet
Public Works Advisory Board, Rotary Club, and United Way Chair
Name By State Board of Exam- Subject Matter Expert of Barbering
PSI Exam Develop the State of Tennessee and National Master Barber Exam
CEU’s Educator
Oct 2023- May 2024 Teacher of Barber Program, Rutherford School County
Educator
Grade the students
Prepare and Train new students for the State exam
Motivator
Practical
Class room planner for short-term and long-term curriculum
Teach and Train for the compliance requirement for the State certification
Implement, promote student retention, and attendance
Floater to cover classes when other Instructors are absent
Train and Implement programs for professional services (Techniques, Behaviors, Clients, etc.,)
Teach styling, color, and cuts for both male/female
July 2021- Oct 2023 Master Barber Instructor, Genesis Career College Nashville Campus
Head Senior Instructor for the evening class Master Barber
Educator
Grade the students
Prepare and Train new Instructor for the State exam
Motivator
Practical
Class room planner for short-term and long-term curriculum
Teach and Train for the compliance requirement for the State certification
Implement, promote student retention, and attendance
Floater to cover classes when other Instructors are absent
Train and Implement programs for professional services (Techniques, Behaviors, Clients, etc.,)
Teach styling, color, and cuts for both male/female
June 2013-Present Owner/Director, Orlando’s
Managed administrative, legal, and financial functions
Daily operation of a full Hair Salon
Customer Relations with clients
Accordance with the Master Barber Stylist objectives
Administer the training program
Prepare training materials
Build a deep understanding of processes, procedures, customers and organization
Daily/Monthly Reports
Assists in monitoring performance in meeting predetermined goals.
Excises mature judgments/analytical skills when reviewing and answering questions both orally and in writing
Audit and Monitor each employee progress
Training, development, and motivation of staff members
Handles complicated and/or special cases, understand confidentiality of the information in the client files and protects that confidentiality.
Identifies issues that surface in day-to-day operations and brings to employees attention with proposed solutions and/or examples.
Ensured all time sheets, PTO forms and expense forms are sent to payroll in a timely manner.
Communicate all attendance and performance issues and facilitates any other necessary communication as needed to employees
Schedule Appointments
Aug 2013- July 2021 Consultant, My Three Sons Barber College
Identifying, analyzing, all documenting for possible errors/patterns
Build a deep understanding of processes, procedures, customers and organization
Exceed quality targets for instructor or facilitator performance
Curriculum content includes, job specific technical tools, skills, competencies
Prepares reports of findings
Informs management of findings to suggest and advise if education and training is necessary on processing practices and compliance issues.
Resolves errors contested by managers
Recognizes and/or adapts changing guidelines and requirements diplomatically in order to maintain relationships with operational areas to ensure audit accuracy.
Conducts audits of operational areas while maintaining a log of all special audit cases
Researches, analyzes, and responds to inquiries regarding compliance services to ensure appropriate application of compliance with legal and procedural policies
Conducts audits of operational areas to determine compliance with all relevant policies, regulations, and procedures.
Researching and clearing edits
Identifying, analyzing, all documenting for possible errors/patterns
Organize Schools Administration Department
Assists in the development and review of new training materials by analyzing team member feedback and providing feedback for recommended revisions to course curriculum
Training Students on Customer Service
June 2013- Aug 2013 Director, Paul Mitchell The School (Temp)
Manage
Recognizes and/or adapts changing guidelines and requirements diplomatically in order to maintain relationships with operational areas to ensure audit accuracy.
Organize Schools Administration Department
Assists in the development and review of new training materials by analyzing team member feedback and providing feedback for recommended revisions to course curriculum
Training Students on Customer Service
Build a deep understanding of processes, procedures, customers and organization
Conducts audits of operational areas to determine compliance with all relevant policies, regulations, and procedures.
Prepares reports of findings
June 2008-Present Naccas ICPE
Team Liaison
Manager onsite
ICPE Academic
School owners Administrator ICPE
Sept 2006-April 2013 Co-Owner/Manager, Nashville Barber & Styles Academy
Managed administrative, legal and financial for both the school, shareholders, and the partnersHea
Conducted regular risk assessments and quality assurance reviews to evaluate compliance with requirements and to identify potential gaps in policies, procedures and business processes.
Motivational Speaker
Program Director of CDC (Correctional Development Center)
Evaluated for NACCAS (The National Accrediting Commission of Cosmetology Arts & Science) academic evaluator
Developed strategies to improve non-performing statistics, reduced delinquencies, and maximized recoveries
Minimized losses within the educating of hair industry
Identified potential problems and provided guidance to staff in restructuring programs/or minimizing losses.
Train students on Customer Service
Recognizes and/or adapts changing guidelines and requirements diplomatically in order to maintain relationships with operational areas to ensure audit accuracy.
Train students on cash register
June 1997–Sept 2006 Director/Manager, International Barber & Style Academy
Organized the start-up of the school programs including: products/services, programs, vendors
Handled accounts payable and accounts receivable and collected past due accounts
Monitoring Students performance in meeting predetermined goals
Prepare Students for Graduation
Customer Relations with clients
Motivational Speaker
Delivers technical training curriculum to students through a combination of blended learning solutions
Assists in the development and review of new training materials by analyzing team member feedback and providing feedback for recommended revisions to course curriculum
Ensures effective delivery of training and solutions to support the highest competence given the level of knowledge and skills required
Managed administrative, legal, and financial functions
School has the Highest Passing scores for The Tennessee State Board of Barber Examiners