Service Representative Office Manager

• SAINT GABRIEL, LA *****

PHONE 504-***-**** • E-MAIL ********@*****.***

DANIELLE JASMIN

PROFESSIONAL PROFILE

Highly organized analytical professional with superior goal setting, decision-making, and problem-solving skills. Solid reputation for having a positive impact on both internal and external support and overall productivity. Keeps pace with changes in various industries and evolving needs. Strong ability to identify, develop and sustain a network of people and other resources for tasks. Able to execute strategic initiatives in a methodical approach.

PROFESSIONAL EXPERIENCE

October 2020 – Present Tower Loan

Costumer Service Representative

Demonstrate a high level of customer assistance by phone and in-person

Receive and record payments in customer accounts

Market to current and former customers over the phone and in-person for additional business

Maintain and secure cash drawer and accounting activities (i.e. balancing and preparing deposits)

Perform office administrative activities including, but not limited to, checking branch mail, filing, office supplies, etc.

Investigate credit and process loan applications

Perform all other duties and responsibilities as assigned

February 2016 –March 2020 Dial A Maid

Office Manager

Handle incoming calls, manage filing system and record information as needed

Greet clients/visitors and help organize office and common areas

Update paperwork and maintain documents and supply inventory

Perform general office clerk duties and errands including maintaining office equipment

Clean commercial and residential properties

January 2012 – June 2015 Associated Building Service

Fire Watch

Performs shop service and/or field inspection, testing, maintenance,

Completes all documentation associated with inspection and repair in a timely and accurate manner and obtains signature from customer so that proper invoicing and documentation can be provided to customer.

Learns to conduct detailed visual inspections and system functional tests of various systems and equipment for the purpose of reporting any deficiencies and corrective action recommendations to customer.

Learns to conduct pre-job, job update and post-job completion briefs.

Maintains work area and other areas in a clean and orderly condition.

Performs basic maintenance and care of assigned vehicle and/or trailer.

December 2010 – December 2011 Total Safety

Laborer

Maintained positive working relationships with all members of the crew

Produced high quality work, safely and productively at all times

Provided feedback to ensure all materials, tools, equipment and information is available for the work

Looked for opportunities for improvement in all tasks, means and methods regarding the work and be willing to learn from others

Learned and understand all safety hazards related to the work

EDUCATION

Associate Degree of Applied Science in Process technology

Member of National Technical Honors Society

High school diploma

ADDITIONAL SKILLS & COMPETENCIES

Microsoft Word

PowerPoint

Excel

Access

Adobe

Outlook

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