Customer Service Office Assistant
Resume:
Latasha Legette
Philadelphia, PA *****
***********@*****.***
Authorized to work in the US for any employer
Work Experience
Operation Associate
Gopuff - Philadelphia, PA
October 2022 to Present
Receiving inbound
Packing orders
Wendy's Crew Member/Cashier
Wendy's - Philadelphia, PA
August 2022 to October 2022
Sales Associate
Tiffany's Bakery - Philadelphia, PA
September 2019 to May 2022
• Providing outstanding customer service
• POS Trained.
• Answered incoming calls
• Conducted credit card transactions through POS System
• Placed orders
• Educated customers about Bakery items
• Assisted with returns
• Responsible for front of store
• Responsible for store displays
Stocker
Walmart - Bristol, PA
November 2014 to September 2019
Stock merchandise on the the sales floor
Inventory prepared merchandise in the backroom
Daycare teachers assistant
Sunrise Learning Academy - Philadelphia, PA
May 2009 to August 2013
Responsibilities
Assisting lead teacher with everyday activities, Cleaning center and classrooms, Stocker/Cashier
Shoprite Store - Philadelphia, PA
April 2011 to June 2012
Daycare teacher assistant
Little People Learn Daycare Center - Philadelphia, PA January 2011 to May 2011
Responsibilities
Assisting lead teacher with everyday activities, lessons, etc Cleaning center and classrooms
Cashier
Sears - Philadelphia, PA
May 2010 to December 2010
Stocking
customer service
Medical office Assistant Extern
Temple Foot and Ankle Institute - Philadelphia, PA April 2010 to June 2010
Registering patients
Filing Medical Charts
Answer phones
Customer Service Associate
Old Navy - Philadelphia, PA
August 2008 to March 2010
Serviced customers in jeans and sportswear establishment Answered questions and provided consultations
Consistently generated additional revenues utilizing thorough product knowledge Expedited friendly sales techniques to up sell products, specials and complimentary items Exceeded customer expectations by locating hard to find item and recommending alternative options for out of stock apparel
Education
Diploma in Medical Office Assistant Program
Thompson Institute - Philadelphia, PA
September 2009 to June 2010
Neshaminy High School - Langhorne, PA
September 2004 to June 2007
Skills
• BILLING (Less than 1 year)
• CODING (Less than 1 year)
• CPR (Less than 1 year)
• CPR/ (Less than 1 year)
• CPT (Less than 1 year)
• Pallet Jack
• Childcare
• Medical Office Experience
• ICD-9
• Medical Coding
• Medical Billing
• Problem-solving
• Team Work
• Reliability
• Cash register
• POS
• Customer service
• Caregiving
• Childcare
Assessments
Home health aide skills — Proficient
December 2021
Providing care to patients in a home setting
Full results: Proficient
Cleaner fit — Completed
January 2022
Measures the traits that are important for successful cleaners Full results: Completed
Retail customer service — Proficient
January 2022
Responding to customer situations in a retail setting Full results: Proficient
Management & leadership skills: Impact & influence — Completed February 2022
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Completed
Work style: Reliability — Completed
August 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Completed
Cooking skills: Basic food preparation — Proficient January 2022
Preparing food, using cooking equipment, and converting ingredient measurements Full results: Proficient
Food service fit: Crew member — Proficient
December 2021
Measures the traits that are important for successful food service crew members Full results: Proficient
Forklift safety — Completed
January 2022
Best practices and safety hazards in forklift operation Full results: Completed
Customer focus & orientation — Completed
December 2021
Responding to customer situations with sensitivity Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Related Professional Competencies:
Entry level knowledge in medical billing /coding procedures, Data entry
Appointment setting
Medical terminology
CPR/First Aid certified
ICD-9/CPT Coding,
Entry Knowledge of various insurance forms,
Patient registrations,
Patient charting/medical records,
Knowledge of HIPAA privacy /Security Regulations
Contact this candidate