Sonia O Montenegro
San Antonio, Texas 78254
Cellular Phone 210-***-****
OBJECTIVE: A Position in the Office/Clerical field where my training, Skills and abilities will be of value and where there is an opportunity for advancement.
EDUCATION
Graduated from Sidney Lanier High School on June 1st 1986 EMPLOYMENT
Bank of America: SW Military Drive, San Antonio Texas Job Title: Teller
Duties: Multiple Transactions for customers, Deposits, Withdraws Transfers, Wire Transfers sale Bank Products.
Hire Date: Apr. 1993 to Jul. 1994
From: Jul.’94 to Nov.’95 Title: House Wife
San Antonio Federal Credit Union: Ingram Rd, San Antonio Texas Job Title: Teller
Duties: Multiple Transaction for Credit Union Members, Deposits Withdraws, Transfers, Wire Transfers, and Selling Bank Products.
Hire Date: Nov.1995 to Mar.1997
Leading edge Temporaries:
Job Title Data Entry Clerk
Hire Date: March 1997 to June 1997
Work for Blanch Insurance Co.
My First assignment there lasted for about 3 1/2 months Some of my Responsibilities were to obtain Claim files and research specific information for claims for Customer Service Representatives. Among other duties From June 1997 to Jan.1998 I was self-Employed Doing Home Shows For Home Interiors & Gifts.
Leading Edge Temporaries
Job Title: Data Entry Clerk
Hire Date: Jan.98 to April 1998
My Second assignment with Leading Edge was Star Inc. on Jan.’98 as a File Clerk, I was assign different duties: Pulling files and Filing, Then one of the Managers gave me the Opportunity to Learn more about the Company and the Process of the Orders. After 3 Months I was hired Full time/Permanent with Business Partner Solutions on April 1998.
I want to mention that Star co has had 3 name changes in my Last 3 years of Employment Star Date (original name)
Business Partner Solutions (1998)
Savoir Technology (1999)
Avnet Computer Marketing
Job: Title
AS/400 Customer Service Representative
Location: 6550 N loop 1604 East San Antonio Texas 78247 Dept. Support Services
Duties: Involved with Asset Procurement & Order Entry. Work in a team consisting of 3 to 5 Customer Service Reps who support a team of 10-15 Sales Representatives. Teams are assigned to Sales team determined by account, Supports assigned Sales Team in all phases of the sale to include Quote Process, Receiving, Tracking Purchasing, and backlog and perform invoicing duties. Responsible for the backlog Management of the orders including Confirmations, Tracking and Installation, Reporting and Verification. Extensively communicate with other CSR team members, Sales Staff, Vendors and Customers. Provide them with Information in a timely and accurate manner. Operate a Computer Workstation to obtain and Extract orders Information. Provide backup support for other team members. Perform other duties as assigned.
Skills: Microsoft Software Products, Microsoft Word and Excel, Excellent Customer Service Skills, Basic Math Skills and Written /Oral Communication skills, Fast-paced environment. Data Entry.
Bilingual: English / Spanish speak and write.
Select Staff Temporaries
Mar. 5’01 to Apr. 4 ’01
Ultramar Diamond Shamrock
Price Book Dept.
Data Entry Clerk: Key new store promotions in to the System and delete any old Promotions, Answer call from stores with issues on their promotions not scanning properly. Randstad Temporaries
Apr. 5 ‘01- Sept.17,’01
World Savings
Data Entry Clerk:
Assignment: World Savings Research Department: Process Payoffs form the Faxes Received from Title Companies and Bank Institutions as well as Attorneys or Customers which are Faxed or sent by mail as instructed. Pull Loan Histories requested By Fax or Thru the Customer Service Department, process customer requests to update Personal information in our database such as Mailing Address, Telephone Numbers, Authorizations, Social Security, all these were process through a task assigned to us. World Savings/Wells Fargo
Date Sep. 17, ’01 March 15,’13- Research Dept. ( got a job offer as a full time employee) Housewife: March 15,’13 to 2018
Firstmark Credit Union
Hire Date Feb. 26,2018 to Present
My Hours are Monday to Friday 8:30 to 5:30 and Rotating Saturdays. I am Fluent In Spanish and English can Speak and Write I Am Accountable for delivering the Best Prompt Customer Service and experience for our Members as a Financial Specialis t/Teller my job description are Teller Transactions, such as Deposits, Withdrawls, Transfers, Wire Transfers, Credit Card Payments, Auto & Personal Loan Payments, I am Cross Trained in Processing Loan Applications to include Automobile, Credit Cards and Line of Credit Loans, as well as Opening Business and Personal Accounts, process any Fraud Disputes and also assist Members with their Online Banking needs. I am Currently Training to be Senior Financial Specialist which requires to balance the Vault, all tellers work and TCR’s are in Balance with Branch Totals at the End Of Day. I am Knowledgeable of our products and services there I attend all our Members needs to assure they get the Best service possible by Identifying their needs by sharing products they will benefit from.