High School Customer Service

SUMMARY

PROFESSIONAL EXPERIENCE

SKILLS

Strong Administration and

Management Skills

Enterprising Communicator

Team Player with Strong

Independance Skillset

Agile Problem Sensitivity

Active Listener with Empathic Service

Focus

TRAINING COMPLETED

EDUCATION

Diploma with Advanced Studies

2017

Grovetown High School

COMPUTER PROGRAMS

Microsoft Office 365 Suite

Adobe Acrobat

Point of Sales Systems

Clover SC

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SHILOH WARD 706-***-****

Banking Professional

Highly qualified professional with experience working at a financial institution responsible for handling and completing money transactions. Being an active listener and responding to customer requests and inquiries, making recommendations about bank products and services, and keeping accurate bank records and financial information. Performing accurate basic math/counting skills, as well as displaying exceptional people skills.

Wells Fargo December 2022 - June 2024

Rock Hill, SC 40 hours per week

Balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines.

Process transactions, such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.

Count currency, coins, and checks received, by hand or using currency- counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.

Bank Teller

Jimmy Johns February 2021 - March 2023

Charlotte, NC 40 hours per week

Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.

Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.

Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in dining facilities. Lead Shift Manager

Dollar General January 2021 - January 2022

Grovetown, GA 40 hours per week

Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.

Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers. Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.

Lead Assistant Manager

Dollar General October to December 2020

Grovetown, GA Seasonal Worker

Clean shelves, counters, and check out area.

Maintain records related to sales and exchanges.

Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.

Sales Associate

FDIC Training

Customer Engagement

Fraud and Awareness

Loss Prevention and Risk

Management

Operations and Standards Training

Cash Handling and Deposits

Voice of the Customer

Contact this candidate