RENE AARONS
Luton LU*
************@*****.***
Shop worker attentive to customer needs and ready for high tempo work. Delivers positive and professional service to people of different backgrounds. Accurate in money handling and payment processing.
Personal Details
Driver's License: Cars
Eligible to work in the UK: Yes
Highest Level of Education: GCSE or equivalent
Work Experience
Carer
Luton
December 2022 to Present
Currently carer for an elderly women.
I assist her with personal care, medication, preparing meals & daily activities. Sales Advisor
vodafone - Bedfordshire
February 2021 to October 2021
Clearly explained products' benefits and value to drive sales. Completed sales transactions, resulting in consistently shorter register queues compared to previous averages.
Communicated with customers to determine needs, provide recommendations and upsell services. Performed well in fast-paced environments with busy workload and tight deadlines. Adapted sales approach based on customer needs.
Transformed product queries into sales.
Provided helpful, attentive sales support to generate positive customer feedback. Attended training on new product launches and seasonal offers. Met or surpassed personal and organisational targets. Stayed up-to-date on latest trends in sales promotions, product updates and service changes. Delivered faultless customer experiences through responsive, attentive service. Care Assistant
surround care luton - Bedfordshire
June 2018 to February 2021
Actively listened to patients' complaints and feedback, actioning improvements to continuously elevate quality of care.
Built strong, trusting relationships with patients by providing continuous support and delivering best possible care.
Documented care plans, hospital actions and patient activities in line with best practices. Changed bed linen and washed patient clothes regularly, maintaining proper hygiene standards. Assisted patients in the basic hygiene requirements, including bathing, washing and dressing. Aided in bathing, dressing and general mobility.
Cashier
marks luton - bedforshire
August 2017 to October 2018
Worked closely with front-of-house staff to facilitate positive customer experiences. Maintained high productivity by efficiently processing cash, credit and debit payments. Helped customers with specific item requests by answering questions and offering knowledgeable product advice.
Worked overtime shifts to maintain optimal workflow during busy periods or times of unexpected high volume.
Assessed customer needs through clear communication, anticipating and responding appropriately to queries.
Supported salesfloor and stockroom staff during busy periods, contributing to stock replenishment and store zoning.
Receptionist
MFA bowl luton - bedforshire
December 2014 to September 2016
Offered outstanding hospitality throughout client visits, aiding positive customer experiences and loyalty.
Maintained clean and orderly reception area to impress and welcome visitors. Organised and updated weekly schedules and monthly calendar obligations for various levels of management and junior staff.
Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
Answered and directed incoming calls to relevant staff members using multi-line telephone system. Booked conference rooms and meeting spaces, coordinating supplies and catering for company events.
Organising children bowling parties
Beauty Salon Assistant
his&her beauty & hair salon - Luton
February 2014 to September 2014
Managed booking schedules and enquiries by organising time slots, sending booking confirmations and advising availability.
Delivered warm and friendly service when guests entered the salon and throughout their stay. Helped beauticians with treatments, including facials, manicures and pedicures. Maintained excellent employee relationships by promptly completing requests and remaining proactive throughout service.
Gave scalp massages and shampooed hair ahead of treatments. Education
barnfield south academy Luton
2016
Skills
• Reception handling customer service
Rosy software
Manicures and pedicures Email and phone management massage therapy, body massages Treatment booking coordination eyebrow tinting
• Driving
• Customer service
• Typing
• Organisational skills
Certifications and Licenses
level 1 certificate in personal and social skills level 1 certificate for introduction to customer service The city and guides of London institute Additional Information
DBS certificate