ODELADE IFEOLUWA RUTH
No** olowu street,Opebi Ikeja Lagos state
Tel No: 081********, 081******** Email: ****************@*****.***
OBJECTIVES
Enthusiastic hospitality worker experienced in performing a variety of roles across the hotel industry including front desk receptionist and concierge and also a sales Representative/expertise.. I Adopt in providing exceptional customer service while effectively managing a multitude of tasks Proficient in English, and Yoruba Collaborative and interpersonal skills; dynamic team player with highly developed teaching ability to risk assessment and the versatility to resolve multifaceted subjects despite the challenges of changing priorities, imminent deadlines and differing team agendas. An individual committed to deliver solutions possessing the aptitude to apply complex technologies that translate business needs into a practical reality. With comprehensive educational and professional background, poised to next level of career development and attainment of corporate goals.
WORK EXPERIENCE & TRAINING
EDUCATOR {2022-Till Date} Elite Spring School, Magboro, Ogun State.
•National Youth Service Corps (NYSC)
•As a corp member, teaching students and impacting knowledge and ideas.
•Sharing experiences with them for the betterment of their growth.
STUDENT / FREELANCER {2015 – 2021} Federal Polytechnic Ede Osun, State.
•As a student, I organized classes on catering service and how to monetize it.
•Developed different skills how to package my product with well digital marketing strategies.
TRAVEL AGENCY SECRETARY /ASSiSTANT {2013-2014} Yusluv Global Travel and Tours, Oshogbo, Osun State
Exposed in welcoming guest with good and pleasant manners.
By making arrangements for client transportation and reservation.
By getting right information about our client.
By coordinating transportation, lodging and activities in the client destination
RECEPTIONIST/FRONT DESK {2014–2015} Leisure Spring Hotel Iwo/Ibadan Road, Oshogbo Osun State.
•Greeting customers and providing brief information about our services.
•Ensure customer satisfaction and provide professional customer support.
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•Responsible for printing out estimates, invoice and accepting payment for Completed service work.
•Performed a variety of administrative, reception, and office procedure.
•Acknowledging and resolving customer complaints.
•Develop and maintain positive business relationship with customers.
•Communicating and coordinating with colleagues as necessary.
• Answered all calls and handled request questions and answers.
SALES REPRESENTATIVES Highly driven Sales Representative with a passion for making powerful business connections and meeting and exceeding sales goals. Adept in utilizing consultative sales techniques to prospect and initiate new business sales.
AREAS OF EXPERTISE
Research and development Planning& Organization Time Management
Cultural sensitivity & language skills Drive and Determination Communication skills
Customer relationships & loyalty service Credit and debit processing Advanced sales strategies
Ability to multitask Adaptability and flexibility Team management
Computer skills Interpersonal skills
EDUCATION
Primary School Leaving Certificate
oEl-Shaddai Nursery & Primary School Oshogbo, Osun State 2008
Senior Secondary Certificate
oAta-Oja School of Science, Oshogbo, Osun State 2013
Higher National Diploma {Hospitality Leisure and Tourism management}
oFederal Polytechnic Ede, Osun State 2021
PERSONAL DETAIL
Sex: Female Nationality: Nigerian Marital Status: Single
HOBBIES
Cooking, Problem solving, Meeting people, Travelling, Baking and Research
REFEREES
Available on request