Call Center Customer Service

Niyah Garner

***************@*****.***

904-***-****

Duluth, GA

Skills

Customer service, Communication skills, Time management

Experience

Customer Service

Call Center/ Custumer Service - Healthcare + Duluth, GA

04/2023 - 01/2024

Demonstrate my ability to work independently, expertise in remote collaboration tools, and impeccable time

management skills. Very understanding, have great patience, able to multitask!

Call Center Representative

Imbound Call Center Agent + Wfm World Wide

01/2022 - 11/2022

+ Handled an average of [x] escalations per day, engaging with customers in a friendly, courteous, and professional

manner

+ Responded toa large number of calls related to product and service inquiries (e.g., technical support, warranty

claims, sales, etc.)

+ Supervised teams of [x] agents, aided in their training, and ensured that customer service standards were met

Call Center

HUGO + Jacksonville, FL

05/2021 - 11/2021

Handling many inbound and outbound calls to and from from custumers. listening to custumers needs or issuses and

providing helpful solutions to their problems.

Education

Jean Ribault High School + Jacksonville, FL

High School Diploma

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