Social Media Customer Relations
Resume:
Kelly Cowan
Cazenovia, New York 13035
********@*****.***
www.linkedin.com/in/kelly-cowan-829a601b8
Objective:
To be part of an organization where I can grow professionally and contribute to a company’s success. I graduated summa cum laude from Southern New Hampshire University while working several part-time positions at the same time. To supplement my income while going to school I also created an LLC and website to market my pet sitting services. I have customer service and marketing experience and some administrative and sales experience.
Skills:
Proficient in using social media to market and sell services.
Proficient in Microsoft Word, Excel, PowerPoint, Google Docs, and Apple.
Work Experience:
Kelly’s K-9 Care, LLC Cazenovia, NY
September 2022 to Present
Owner
Started my own LLC.
Established my own website and successfully marketed my business using social media.
Established a solid clientele and gained a following from extremely satisfied customers.
Gained administrative experience in record keeping, accounting and sales.
Empire Management of CNY – Manlius NY
December 2022 to Present
Stable Hand
Responsible for caring for 5 horses.
Maintaining grounds, cleaning, and working with the horses.
Care.Com
Nanny
April 2022 to November 2023 – Jamesville, NY
Responsible for the care of a 5 and 8 year old primarily after school and during holiday breaks. Reported directly to the mother who was a busy MD and always provided her with a daily report of accomplishments. Flexible with last-minute requests from the parents.
April 2021 to March 2022
Held several Nanny positions where I was responsible for the care of children.
Tops, Cazenovia, NY, Cashier
Summer of 2019
Provide service and assistance to customers of all ages.
Cazenovia Pizza Cashier
02/2018 - -6/2018
Greet Customers, take orders.
Deliver food to tables, collect payment and return change.
Toggenberg Ski Center, Fabius NY
Ski Instructor
Winter of 2015 and 2016
Teach all age beginner skiers, interact with people of all ages.
Provide a safe learning environment.
Our Farm, Manlius NY
Petting zoo/horseback rides
Care for animals, maintain grounds.
Greet Visitors and provide a safe horse-riding experience for small children.
Education:
Bachelor of Science in Criminal Justice
Southern New Hampshire University
June 2023
Honors: Summa Cum Laude
Cazenovia High School
June 2018
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