Professional sales experience and paralegal
Resume:
Emmie Grazer
Paralegal Trainee
Contact
Bethlehem, PA 18017
************@*****.***
Profile
Organized, dedicated, and ambitious budding professional with excellent attention to detail, and thirst for learning. Interested in working closely with experienced attorneys and contributing to the success of a dynamic law firm. By August 2025, will be awarded a degree in Paralegal Studies and Legal Studies with experience in legal support and legal research, seeking an entry-level paralegal position at a law firm.
Experience :
August 2022- present
Paralegal Trainee – Northampton Community College
I began as a part time student, and I am now attending full time online in the evenings. Thus far I have learned to support senior paralegals & Attorneys with legal research and document management in preparation for civil and criminal trials. Legal document preparation and management; including pleadings, answers to pleading with new matter, demand letters, petitions, interoffice memos, power of attorneys, Wills, and I am very knowledgeable regarding the probate process, as well as Family law and adoptions. Has capability to schedule court dates with respective court administrators. Familiar with Prothonotary process. Knowledgeable ion tracking and recording billable hours. Able to schedule and conduct client, witness, and attorney interviews in preparation for depositions and trial. Coordinate conferences and meetings between attorneys and current and prospective clients. Likes to be ahead of schedule and will set ticklers for deadlines at least 48 hours prior to actual deadline. Administrative support, including database and file management, answering phones and general office duties. Ethically sound, able to meet all Model Codes, which the ABA adheres to. Maintenance of a firm’s master calendar. Familiar with Northampton County court rules and in the process of learning Lehigh County’s rules. Performed well in Litigation and Estate Planning . GPA 3.87; able to type 65 wpm. Capable of researching using Westlaw and Lexis and secondary sources
May 2018 – Present
Managing Partner, Grazer Family Home
Document preparation and management.
Administrative and scheduling for senior partners (parents).
Coordinated conferences and meetings between members (family) and providers, including PCPs, dentists, playdates.
Maintained master calendar.
Kept work area organized, clean and tidy.
Directly in charge of managing and training new hires (children).
Enforced all HR rules.
Worked extensively with accounts payable and receivable.
Organized everything.
Replenished stock as needed.
Secretarial work.
Excellent customer service.
After school tutoring services.
Maintained dress codes.
Oversaw difficult conversations with members as needed.
Fact checking.
November 2016 – May 2018
January 2013 – November 2016
Bennett Toyota
Internet Sales Manager
Kelly Auto Group
Provided customer service & greeted all sales customers.
Responded to incoming leads via phone call and email.
Discussed clients' wants, needs, must haves, and deal breakers.
Informed advice as to which vehicle would be best.
Collected credit reports and ran credit checks.
Worked with the Finance Department to get the figures accurate
Handled dealer trades.
Update dealership website weekly to reflect current sales, incentives, and events.
Worked with CRM administrators to get the best leads and best response times.
Took photos and uploaded them to the website.
Checked inventory and updated sales lists accordingly.
Made department schedules.
Coordinate recruitment process postings, screenings, as well as orientation and training, conducted interviews for new hires
Attended all sales meetings updated other managers of departments’ monthly sales and goals.
Routinely met or exceeded sales goals, both individually and as a team
Prepared department's payroll hours and sales commissions for accounts payable.
Assist with performance & month end closing procedures. Assist vendors with completion of vendor applications
Support operation initiatives such as performance & employee relations.
Able to work independently or collaboratively
*NOTE: I worked for the same General Manger at both locations. When he transferred stores, he invited me and a few other employees to join him.
January 2013 – November 2016
J&J Luxury Transportation
Reservationist / Logistics Specialist
Provided customer service
Answered incoming calls via phone call and email.
Took reservations for rental cars, limos, and buses
Discussed customers plans and itineraries
Made appropriate notes regarding what type of affair the patron was attending special requests, special gifts of negotiations, pricing If it deferred from regular pricing list
Checked dates to analyze number of reservations for each day
Called drivers to offer jobs; assigned jobs to drivers
Matched jobs by drop off location to pick up location logistically to save time and money for company
Made sure vehicles we were clean and good working order at beginning and end of trips
Took payments via phone and in person using credit card, checks, and cash
Counted safe
Went to bank and performed deposits
Called customers to let them know if we had to use the security deposit or collateral hold for damages to vehicles
Made sure drivers arrived earlier for weddings to allow time for photos and alleviate stress on bridal party
.
Responded to incoming leads via phone call and email.
Discussed clients' wants, needs, must haves, and deal breakers.
Informed advice as to which vehicle would be best.
Collected credit reports and ran credit checks.
Worked with the Finance Department to get the figures accurate
Handled dealer trades.
Update dealership website weekly to reflect current sales, incentives, and events.
Worked with CRM administrators to get the best leads and best response times.
Took photos and uploaded them to the website.
Checked inventory and updated sales lists accordingly.
Made department schedules.
Coordinate recruitment process postings, screenings, as well as orientation and training, conducted interviews for new hires
Attended all sales meetings updated other managers of departments’ monthly sales and goals.
Routinely met or exceeded sales goals, both individually and as a team
Prepared department's payroll hours and sales commissions for accounts payable.
Assist with performance & month end closing procedures. Assist vendors with completion of vendor applications
Support operation initiatives such as performance & employee relations.
Able to work independently or collaboratively
Education
September 1999 – June 2002
Easton Area High School
August 2022 -
Present
Northampton Community College
Upon completion in 2025 will hold Paralegal Associate of Applied Science; Paralegal Law Studies; Minor legal studies
Taking Forensic Biology and Criminal Law in Fall semester
Eligible to be Certified Registered Paralegal
Received Honors accolades,
Member of Phi Theta Kappa Honor Society
Considering furthering my education with a 4-year baccalaureate degree
Transcript available at 773864_Transcript.docx
OR https://acrobat.adobe.com/id/urn:aaid:sc:VA6C2:4d54dcdb-8d62-42c5-aa15-745f4e1a89b0
Certification available at https://nam10.safelinks.protection.outlook.com/ap/b-59584e83/?url=https%3A%2F%2F1drv.ms%2Fb%2Fc%2Fc8b3930c37bf121c%2FERBiX5v2zl9JjOPcUaQ6CsQBP7EXIruWDvOezfxjeO4gKA&data=05%7C02%7Cemmie.grazer%40student.northampton.edu%7Cd5b3ca2cbcad43d9345a08dc86908dea%7Cd0c6de7f10f5464b97253c50e2933b9a%7C0%7C0%7C638533202633759336%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=mDsNhBYx6NBLstrhW2lks%2FVvj0zTZ135mh1x%2Fjcktxs%3D&reserved=0
Prior to 2009
Worked various jobs since 16 yrs. of age. Mostly customer service and retail (*10yrs experience); administrative assistant (*4 yrs.); data entry *(2 yrs.)
*accumulative average
Key skills and Characteristics
Critical thinking
Handling pressure
Leadership
Problem solving
Westlaw and Lexis
Adobe
Excel
Power Point
· Microsoft Office Suite Office 365
· 65 wpm typing speed
Adaptability
Strong Multitasker
Quick thinking
Positive Attitude & Outlook
Reliable
References
Known
11 yrs
Mike Salavati – Finance Manager Kelly Auto Group
Known 11 years
Amber Stern – Personal Reference
Known 30 years
Known
30 yrs
Andrew & Kailei Piccotti-Hartzell – Babysitter for histheir children
Known 1 year
Tylah Newhall – Personal Reference
Known 5 years
610-***-****-2354
610-730-089553-23540895
Known
1 yr
Andrew Piccotti – Babysitter for his children
Known 1 year
Known
5 yrs.
Tylah Newhall – Personal Reference
Known 5 years
Contact this candidate