FELICIA R. BROWN
**** ******** ** *** ** New Iberia LA. 70560
Email; *******.***@*****.*** Telephone: 337-***-**** Energetic, results-driven professional with numerous years of experience in customer service arena. Highly skilled in assisting customers and handling large amounts of cash. Skilled in resolving customers’ grievances or complaints. Meticulous worker; attentive to quality and detail seeking to work for a company that can increase growth and knowledge in the business setting.
Remington College Lafayette Campus
Pursuing Diploma in Medical Office Administration
Projected graduation date – April 2019
Customer Service
Verbal and Written Communication
Document Processing
Business Communication
Leadership Skills
Knowledge in Microsoft Office
Career Development
Meets Sales Goals
Teamwork and Management Organization Skills
Time Management Excellent Work Ethic
Advantage Resourcing
North Lewis IBP April 2018 – May 2018
Cafeteria Worker
Prepared meals
Followed guidelines
Provided excellent customer service
Duffy’s Diner May 2017 – March 2018
Dishwasher
Followed all sanitary and health related protocols
Assisted with other kitchen duties as assigned
Dress Barn June 2016 – November 2016
Sales Clerk
Sales goals and provided excellent customer service
Nike October 2016 – February 2017
Sales Clerk
Sales goals and provided excellent customer service
Professional Summary
Education
Core Competencies
Professional Experience