Objective To use my personal experience to provide prompt and excellent serving experiences for guests of a fine dining restaurant. Skills + Qualifications
* Excellent capability of anticipating needs and wants Thorough knowledge of the food service industry Exceptional attention to detail Ability to maintain patience and composure during stressful events Solid understanding and handling of financial dealings Able to multitask with a high level of efficiency Profound understanding of table settings and cutlery Knowledgeable in regards to proper glasses corresponding to drinks Exceptional communication skills Proficient in maintaining a clean and sanitized workplace Skilled usage of selling practices with the greatest subtlety Maintain knowledge of menus, ingredients, and preparation methods 20+ Years Experience as Beverage Server/Server in high volume environments Able to work with a team-player attitude Comprehensive knowledge of entering orders with efficiency and in correct sequence Experience
Server- Host
August 2013- March 2024
Cheesecake Factory Schaumburg, IL
● Exceptional experience ensured for all patrons
● Input, process, and track customer drink and food orders
● Collaborate with kitchen, front house, and bartenders to ensure team collaboration was positive
● Organize high volume guest counts to ensure efficiency of tables and patrons experience
● Participate in quarterly menu roll outs, memorizing new items effortlessly Server - Bartender
December 2010- August 2013
Café Zalute Rosemont, IL
● Provide excellent service to ensure a positive dining experience
● Process food and beverage orders
● Utilize computer system ensuring efficiency, quality, and quickness of all orders
● Set-up and break down large areas for party preparation
● Anticipate guests needs prior to their request
● Sanitize, reorganize, and uphold large stations throughout shift Server - Bartender
June 2010- December 2010
Vince’s Italian Restaurant Palatine, IL
● Served all beverage and food items efficiently
● Consistently monitored guest, predicting needs and responding quickly
● Completed end of the shift income report and cash deposit
● Suggestively excelled at up-selling beverage and food items to guests
● Recorded all aspects of guests order promptly and efficiently into the computer system Bar Manager
March 1978 – May 2010
Mama K’s Pizza Inc Schiller Park, IL
● Oversaw all party planning and marketing of the restaurants ability to host large events
● Led by delegating tasks to employees ensuring efficiency within staff
● Organized monthly schedules of all bar staff employees
● Organized all vendor invoices and inventory ordering, keeping the kitchen operations running smoothly
● Completed weekly payroll and hour sheets
● Ensured all large events were well organized prior to events occurrence Nicolette Kaufman
1307 Fairway Lane Unit 104
Conway, South Carolina
***************@*****.***