Customer Service High School

ELODIE OHLSEN

SPARKS, NV *****

775-***-****

**********@*****.***

Summary

Customer service professional eager for new opportunities and to make a significant impact in customer satisfaction.

Skills

●Office Administration

●Customer Service

●Typing: 50 wpm

●Microsoft Products: Word, Excel,

PowerPoint

●Able to work in a fast pace environment

●Attention to detail

●Quick learner

Education

2002-2006 Parkridge High School Laguna Hills, Ca High School Diploma

Experience

12/2023 - 02/2023 The Greater Nevada Credit Union Revo, NV - Bank Teller

●Withdrawal and depositing of cash, depositing of checks, cashing checks, opening and closing of debit and credit cards, fee reversals, educating clients of new products available to them, account information updating, three step account holder verification, customer service. 10/2022 - 11/2023 Arjun, Inc. Reno, NV - Warehouse Associate

●Remove labels from packages, organizing and putting away packages, delivery of packages. 03/2023- 07/2023 Mint Casino @ Legends Bay Reno, NV - Slot Attendant

● Follow strict policies and procedures, jackpot payouts, hand payouts, customer service, cash-handling, operate and fix machines, drink services. 2020-2021 Bed Bath & Beyond Reno, NV - Cashier and Customer Service

● Resolve customer disputes, work the cash register, provided excellent customer service, balance cash drawer, maintain daily operations, follow policies and procedures, maintained a safe and clean work environment, met daily quota. 2015-2016 Ansafone Contact Call Center Santa Ana, CA - Receptionist

● Greeted Customers, data input, filing, faxing, emailing, answering calls, book appointments, scheduled meetings.

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