Product Owner Project Management
Resume:
VLADIMIR MINKOVSKI
EXPERIENCED PRODUCT OWNER (PMP)
CONTACT
Toronto, ON, Canada
****.****@*****.***
https://www.linkedin.com/in/vladimir-min
kovski-9815a93/
PROFILE
Experienced Product Owner with a good track record of delivering successful projects with web, mobile and backend teams. Drives for success and value.
EDUCATION
Bachelor of Business Administration
specializing in Gen. Management and
Marketing
York University
Computer Science
University of Toronto
Product Marketing Certification
Pragmatic Institute
Project Management (PMP)
Project Management Institute
LATEST WORK EXPERIENCE
PRODUCT OWNER (FULL TIME)
Wynshop / APR 2023 – PRESENT
Drove mobile feature development for a complex e-commerce platform. Managed large projects and deliverables such as: app migrations, 3rd party integrations, customer journey updates, re-engineering of user flows and older features, process improvements, and more
● Developed product roadmap aligned to corporate IT strategy and overall product platform vision. Main emphasis on revenue generation, sellability and market share gain.
● Leaning on metrics and data, oversaw and improved e-commerce mobile application, ensuring effective operation. Improvement of client satisfaction by over 40%
● Worked on numerous features dealing with Loyalty, UI, Identity providers, Analytics, Payment Gateways, Compliance, Accessibility, Infrastructure updates, Application migrations
● Worked with retail customers of various levels to identify, define and implement new feature solutions.
● Maintained and generated comprehensive product-level documentation of the features
● Responsible for managing mobile backlog: catering to definition of done and ready, user story writeup, acceptance criteria and test cases
● Additional duties included, managing mobile release schedules, consulting customers on analytics, mentoring younger team members, contributing to cross-team process improvements and advising on development resource changes and requirements.
PRODUCT OWNER (FULL TIME)
Bally’s Interactive / MAR 2021 – APR 2023
Delivered a range of backend APIs, web applications, and management tools to drive innovation and improve user experience. Launched Bally’s backend support applications for 6 US/Canada jurisdictions
● Applied expertise in managing technical delivery roadmaps, aligning sprints with multiple teams, and maintaining compliance with industry regulations.
● Recognized for successfully restructuring team processes, reducing UAT bugs and scope update requests, and improving team velocity by over 30%.
● Effectively managed upstream and downstream communication to ensure optimal delivery timelines and risk regulation
● Ran UAT and Demos of backend management tools with Product Management decreasing number of scope update requests and UAT bugs by 52% and ensuring key performance indicators are met
● Kept contact and relationships with related 3rd party service providers ensuring required cooperation levels on support, maintenance and issue resolution
● Proven success in leading cross-functional teams through the entire product development process, from writing clear user stories and breaking down epics to overseeing sprint activities and ensuring timely delivery.
PRODUCT OWNER (FULL TIME)
Tacit Corporation / DEC 2019 – MAR 2021
Delivered high-performing and complex applications on Android, iOS, and Web platforms for prominent local and international restaurant chains. My work has resulted in an average increase of 20% in customer sales and a 4.5+ improvement in app store ratings. I have a proven track record of managing end-to-end development, integrations, and releases for major company clients, resulting in high levels of client satisfaction.
● Owned client communication and customer knowledge domain for the development teams including post implementation support for improved client satisfaction
● Worked with vendors on integration touch points including Loyalty, Analytics, POS, Payment Gateways, Meal plans, Gift cards, SSO, etc.
● Extensive experience leading cross-functional teams, including 4 development teams, 2 QA groups, and a designer, in prioritization, estimation, planning, and assignment of sprint activities. By providing clear user stories with detailed acceptance criteria, I have successfully increased dev team velocity and streamlined the integration of design into requirements.
● Streamlined project management processes by administering JIRA and improving workflows and reporting, resulting in a 150% reduction in prioritization time and increased visibility for on-the-go projects.
IT PRODUCT MANAGER (CONTRACT)
Union Marketing / JUL 2018 - NOV 2019
Delivered specialized SaaS CRM solutions to a wide range of union clients with unique needs. With my strong leadership skills, I directed the successful roll-out and onboarding of 7 clients of varying sizes, establishing strong relationships with each client to deliver on their user story requirements and meet their precise solution scope and timeline. I have a solid understanding of union operations, having headed projects on all levels.
● Headed relationship with client for large projects on all levels of union operations. Through interviews and in-depth system knowledge delivering on user story requirements and precise solution scope and timeline
● Excel in product backlog management, consistently prioritizing, estimating, grooming, and planning releases to ensure optimal delivery
● My expertise in testing and analysis led to the successful resolution of over 800 tickets across 5 release versions.
● Take pride in my ability to create comprehensive product documentation, including how-to guides, training material, sales documentation, product booklets, and technical knowledge base, resulting in over 200 pages of high-quality written material.
● With my commitment to process improvement, I successfully aligned the release schedule with the content and sales teams, ensuring consistent delivery and exceptional client satisfaction.
PRODUCT MANAGER (FULL TIME)
Yconic - Viadata.io / MAY 2016 - JUN 2018
Revitalized development efforts to prioritize features that aligned with key metrics, resulting in stabilized traffic, a 22% increase in user engagement, and a 120% reduction in platform maintenance costs. My contributions to product discovery and data analysis also helped launch the successful new venture, viadata.io.
● Directed three development teams, operations/support, and UX design to deliver on time and budget while ensuring the performance and delivery of crucial products in the areas of data, user retention, user acquisition, site sponsorship, and platform infrastructure.
● Worked with multiple marketing survey integration partners in Loyalty, Banking, Finance and Retail industries
● In collaboration with the marketing team, conducted post-campaign reporting to identify areas for improvement and future experiments.
● Architected and implemented best practices for the newest product data collection and delivery operations.
● Standardized internal processes for development, QA, client, and partner onboarding, reducing implementation costs.
PAST RELATED EXPERIENCE
SR BUSINESS ANALYST (CONTRACT), PRODUCT OWNER (FULL TIME) Metroland Digital (Torstar business) / MAR 2013 - APR 2016 SENIOR BUSINESS ANALYST (FULL TIME)
Centah Inc. / JAN 2011 - APR 2013
BUSINESS ANALYST AND PRODUCT OWNER PROXY (CONTRACT/FULL TIME) CCH Canadian (Wolters Kluwer business) / FEB 2010 - MAR 2011 INDUSTRY KNOWLEDGE
E-commerce Mobile applications, Grocery Delivery, Backend Platform/API, App/Web Development, Online Food Delivery, Ad-tech, Data and Analytics, Email Marketing, Real Estate, Media Publishing, Legal Publishing, Workflows, Large Retail, Accounting, Reporting, Content Management, Union Domain, CRMs, Market Research, Mobile web, SEO, Home Services VLADIMIR MINKOVSKI
EXPERIENCED PRODUCT OWNER (PMP)
SKILLS
● Management of complex projects
● User Stories
● Prioritization and Decision Making
● Product Vision and Strategy
● Stakeholder Management
● Requirements Analysis
● Agile Knowledge
● Technical Understanding
● Data Analysis
● Communication
● Roadmapping
● Delivery Coordination
● Organizational alignment
● JIRA
● Product management
● User training and presentations
● Process setup and optimization
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