Customer Service Room Attendant

MYRA GUILLOT LEBLANC

***** *** ***, ***** ******, Louisiana 70788 225-***-****

****.*******@*****.***

NCCER Construction Site Safety Technician, Field Safety, Site Safety Supervisor, Safety Technology

Construction and Administrative Professional

33 YEARS in Administrative, Clerical, Accounts Payable, Accounts Receivable, Payroll, Customer Service, Inside Sales, Management and Claims Adjusting and 18 years in the Industrial Oil Refinery and Construction field serving as Safety Officer, Flagger, Helper, Tool Room Attendant, Fire Watch, Hole Hatch, Warehouse Journeyman, Materials Expediter, Material Control, Material Handler, Timekeeper, Pipe Fitter Helper, Van driver.

EXPERIENCE:

August 2023 to November 2023

PARTS/COUNTER HELP

Received and returned parts to and from vendors and answered the phone assisting customers.

April 2023 to August 2023

RES CONTRACTORS INC

Tool room attendant and fire watch. Tracked tools and consumables, fire watched as needed.

January 2023 to March 2023

MATERIALS, AXION

Track, inventory and assign materials for packages. Inventory an unload trailer at end of job.

October 2022 to November 2022

TOOL ROOM ATTENDANT, BROWN & ROOT

Track, inventory and order both tools and consumables.

July 2022 to September 2022

FIRE WATCH, RES LLC.

Served as fire watch and hole watch attendant.

MARCH 2022 TO APRIL 2022

DOCUMENT CONTROL, ALLIANCE INDUSTRIAL

Processed complete packages, assisted QC department as requested during shutdown.

JANUARY 2021 TO November 2021

DOCUMENT CONTROL, TOOL ROOM ATTENDANT-BROWN & ROOT

Prepared Quality Control packages during pre-down, processed completed packages by transmitting them to the client, assisting QC Department in whatever way was requested during the shutdown. Track and manage tools and consumables, placing orders for both as needed.

JULY 2020 TO NOVEMBER 2020

TOOLROOM, BROWN & ROOT

Tool room attendant, track tools and consumables, order as necessary to make sure supplies are always on site at all times, arrived early to take temperatures at gate for Brown & Root employees in relation to Covid-19 pandemic and assist in any other way necessary.

JANUARY 2020 – FEBRUARY 2020

MATERIALS, Wyatt Field Services

Tool Room Attendant, Expediter, Rod Room back up attendant and Van Driver. Served as the van driver bringing employees in and out of the refinery and back and forth to the off- site parking areas as well as traveling to pick up materials to expedite delivery to field personnel in the refinery.

JULY 2019 – DECEMBER 2019

HEAVY EQUIPMENT OPERATOR, turner industries group, llc.

Permit Acceptor, Helper, Flagger. Operated 2- ton Water Truck, CAT 730C2 Articulated Off Road Dump Truck, Vibrating Roller, served as unofficial Lead Person for Crew by organizing, relaying work assignment. Accepted Permits from Exxon Mobil operations and handled all paperwork concerning said paperwork. Trained new employees as they onboarded, designated as a Mentor before during and after moving into Equipment Operations.

MARCH 2019 – JUNE 2019

MATERIAL HANDLER, AXION LOGISTICS

Organize, stock and keep inventory of bolts gaskets. Issue materials requested by field employees, enter requisitions into computer system as soon as given to me by field employees and update inventory on the spot. Place orders through proper plant personnel as needed as well as develop and foster great customer relationships.

JANUARY 2019 - FEBRUARY 2019

TOOL ROOM & MATERIALS EXPEDITER, EXCEL USA

Receive, inspect, color code, manage tool inventory, issue as needed, arrange for repairs as necessary, disburse consumables to field as well as placing orders to keep tool room stocked, served as the materials expediter picking up materials at vendors to expedite delivery to the field at chemical plant. Fire watched, spotted for cranes, whatever else was needed to provide a safe work environment.

JUNE 2018 -DECEMBER 2018

TOOL ROOM ATTENDANT, PERFORMANCE CONTRACTORS, INC.

Receive, reconcile, inspect, color code, order and track tools against purchase order receipts, manage and assign radio inventory. Disburse tools, radios and consumables to field employees as required, record keeping of all required logs of inspections to remain in compliance. Promote job safety and good client relations.

APRIL 2018- MAY 2018

TOOL ROOM ATTENDANT, REPCON, INC.

Managed tool room on Day Shift, set up tool trailer. Be sure the proper tools had been ordered for the shutdown, inventorying against the order before and after shutdown. Receive and reconcile all shipments against purchase orders, color code all tools, disburse tools and consumables to field, manage radios. Promote safe work environment and great client relationships.

FEBRUARY 2018 –MARCH 2018

WAREHOUSE ATTENDANT, AXION LOGISTICS, LLC

Issued materials, valves, to proper shut down personnel and entered in computer to manage inventory. Promote good client relations.

OCTOBER 2017 -NOVEMBER 2017

TOOL ROOM ATTENDANT, REPCON, INC.

Inventory and inspection of 5 # escape air bottles. Issued, tracked bottles on the night shift, covered the Tool Room on fatigue days as needed and anything else I was asked to do.

JULY 2017 -SEPTEMBER 2017

EXPEDITER, WAREHOUSE JOURNEYMAN, CB & I

Worked in the Piping Lay down areas loading and unloading spools, flagging spools for requisitions on day shift. Working with Bull Riggers hanging pipe in rack on coordinates, with others to achieve other tasks assigned to me by Foreman such as lining up the next days work for the crew according to materials brought to work areas. Great learning experience!

MAY 2017

TOOL ROOM, REPCON, INC.

Managed tool room on Night Shift to include inventory, color code and issue to field along with consumables. Promote safe work site and great client relations.

AUGUST 2016 – OCTOBER 2016

MATERIALS CONTROL, CB & I

Shipping and receiving, inventory tracking in temporary warehouse lay-down areas, reconciling packing slips to actual shipments.

JANUARY 2016 -MAY 2016

EXPEDITER, MEI, INC.

Tracked and organized spools in lay down areas, units, sea cans and other storage areas. Requisitioned materials for Field Supervision to make sure the material made it to the job site prior to installation. Disburse radios, assisted with site orientations to provide support to the Safety Department.

FEBRUARY 2015 -OCTOBER 2015

WAREHOUSE MECHANIC A, EXPEDITER, PIPE FITTER HELPER- CB & I

Field runner, office assistant, warehouse to concentrate on materials helping the warehouse manager, attending production meeting and mechanical meeting every day. Prepared requisitions for materials after pulling them off the isometric drawings. I was tasked with settling discrepancies as to whether or not spools were issued by locating the signed receipt or the spool in the lay down yard or hanging in the unit installed already. Follow all safety rules as established.

JANUARY 2015

TOOL ROOM, CCC CONSTRUCTORS

Tool room attendant on the Night shift, color code as required by client color code chart. Disbursed tools as needed.

JANUARY 2014-NOVEMBER 2014

TOOL ROOM ATTENDANT, PERFORMANCE CONTRACTORS, INC.

Color code, inventory, track and manage tool and consumables. Reconcile packing slips to purchase orders, disburse to field as requested, orders made as needed. Promote safety and promoted great client relations.

SEPTEMBER 2013 – NOVEMBER 2013

SAFETY ATTENDANT – REPCON, INC.

Served as flagger, fire watch, van driver and tool room attendant in local oil refineries. Color coding tools, disbursing tools and consumable. Promote safe job site, client relations.

MAY 2013 – SEPTEMBER 2013

TOOL ROOM ATTENDANT, PERFORMANCE CONTRACTORS, INC.

Worked shutdowns before, during and after in the tool room, as a flagger, spotting forklifts, cranes, critical lifts and expediting materials. Wherever I was need I was glad to be a team player, learn something new and help accomplish the goal.

2012-2013

HUMAN RESOURCES ADM ASST, ADM ASST- HECKMANN WATER RESOURCES

Customer Service, invoicing, payroll, DOT Compliance working with DISA and RAIR and all other clerical and administrative duties.

2010 -2012

WARRANTY ADMINISTRATOR, CANE EQUIPMENT CO-OP, INC.

Inside sales of lawn and garden, farm implements, parts. Customer Service, problem solving, accounts payable, accounts receivable, warranty and service department administrator. Collections, credit card functions, petty cash, bank deposits.

APRIL 2009 -SEPTEMBER 2009

OUTSIDE SALES REPRESENTATIVE, AIR TOOL EQUIPMENT

Build customer client base by reaching out to prospects in a new territory for rental air tools sales and service, provided excellent customer service delivering rentals myself.

December 2002 to March 2009

INSIDE SALES REPRESENTATIVE, RSC EQUIPMENT RENTAL, INC.

Heavy customer service, taking customer orders, dispatching drivers with loads, maintaining and building new customer relationships. Served as Branch Safety Officer for 2 different locations giving weekly safety meetings, safety audits and responding to emergencies as needed. Worked at on site location at local refinery supporting 2 other employees, promote onsite safe location, follow Client rules and regulations. Dispatched these 2 employees as needed for repair work as needed in the refinery.

2002 -2003

ACCOUNTING CLERK, CANE EQUIPMENT CO-OP, INC.

Accounts payable and receivable, petty cash, vending machine monies, collections, inventory and other clerical duties.

2001 -2003

ACCOUNTS RECEIVABLES MANAGER, FLUKER FARMS

Customer service, researched issues, supervised one other receivable employee. Co-ordinated monthly billing, worked with customers to resolve billing disputes, bank, deposits, and collections. Purchased office supplies, handled walk in customers as well as anything that needed attention.

1990-1996

SENIOR CLAIMS EXAMINER, UNION NATIONAL LIFE INSURANCE

Team Leader, supervised 2 other employees, heavy customer service, adjusted individual medical and disability claims, customer service, verification of benefits, assigned work loads and schedules, maintained production records.

1988-1989

SENIOR CLAIMS PROCESSOR, PAN AMERICAN LIFE INSURANCE CO.

Processed Group Medical and Disability claims, heavy customer service, benefit verification, maintained an excellent relationship with my self- insured fund administrators and support personnel from field offices.

1986-1988

SENIOR CLAIMS PROCESSOR, AMERICAN GENERAL FIRE & CASUALTY CO.

Processed Worker’s Compensation, medical, disability and auto claims according to policy provisions. Data entry, heavy customer service with clerical duties and assisting other processors.

1984-1986

WORKER’S COMPENSATION CLERK, ADJUSTCO, INC.

Claims processing and adjusting, started with Medical Claims only then moved into Loss Time Claims that involved lost time from work and medical bills. I started as the mail clerk, so I took over training the new clerks as they came on board.

EDUCATION

AUGUST 1988

GENERAL STUDIES, louisiana State university

ParaLegal Studies

3.0 GPA

MAY 1984

DIPLOMA – WHITE CASTLE HIGH SCHOOL

Business courses

3.6 -Graduated with Honors in Top 10

Beta Club

SKILLS

Leadership

Responsible

Hardworking

Loyal

Teachable

CERTIFICATIONS

BASIC OSHA 8 TWIC

OSHA 10 SECURITY PASSPORT

OSHA 30 NCCER CSST

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