Legal Assistant Office Manager

AMY J. ARGUE

W**** Decora Road, Horicon, WI ***** 920-***-**** *********@*****.***

PROFESSIONAL SUMMARY

Driven energetic and dedicated employee with a proven legal, administrative and management background serving in roles as a Paralegal, Legal Assistant, Administrative Assistant, Office Manager, Human Resource Assistant, Service & Inter-factory Parts Planner, Supervisor, Scheduler and HR Project Manager. I am seeking a stable, long term, rewarding position to challenge, utilize, increase my experience, and enhance my knowledge with opportunity for advancement.

CORE QUALIFICATIONS

Detail oriented Quick Learning Multi-task management

Creative problem solving Polite and courteous Excellent communication skills

Strong work ethic Capable of working independently Customer service

Ability to work with deadlines Contract/document drafting/review File records / file maintenance

Statements/billing Payables/receivables Recruiting/Interviewing

SOFTWARE PROGRAMS

Familiarity with software programs including ProLaw, Foxit Phantom, GoTo Meeting, Microsoft Teams, Team Connect,

ShareFile, Jantek, ADP Totalsource, Workforce Now, KIDS, LOIS (Law Office Information Systems), CCAP (Circuit Court Automated Programs), Microsoft Word, Microsoft Excel, Power Point, Windows, AMES, SAP, PAG, CWIS, Quick books, Stromberg and PLEX.

EDUCATION

2014 - 2015 Moraine Park Technical College (Pursued a Human Resources Certification) Beaver Dam, WI

•5SVisual Overview (completed October 2014)

02/1997 American Institute for Paralegal Studies, Inc. (AIPS) Alverno College Milwaukee, WI

•Completed courses to obtain Paralegal Legal/Assistant Certificate

06/1994 Waukesha South High School – Diploma Waukesha, WI ADDITIONAL COURSES TAKEN INCLUDE

Microsoft Excel 2002 – level 2 - (April 2009) Typing I & II (last test = 89 wpm)

Accounting Note Taking/Speed Writing (December 1998)

Century 21 Preferred Real Estate 72hr (May 1997) First Aid, CPR, and AED certified April 2017

EXPERIENCE

3/20/23 – Present Gallo Law, LLC Executive Legal Assistant & Office Manager - FT (40+ hours per week)

Hartford, WI

•Prepare Travel Arrangements and Itineraries.

•Schedule deadlines and appointments, set up meetings via Zoom.

•Work with clients on corporate, real estate, environmental, construction and insurance claims.

•Monitor incoming firm emails and log accordingly moving digital copies into digital client database and physical files.

•Maintain and order office supplies.

•Maintain daily schedule of appointments and supporting agendas/documentation.

•Draft, proof, format, file, and send letters and legal documents in client cases

•Prepare and submit company payroll and reports, including tracking employee daily time, vacation, and work on digital time logs for billing.

•Update and maintain Master Client List, To Do List and Password List.

•Notarize documents for clients.

•Prepare travel arrangements, Itineraries, and Expense Reimbursement forms for yearly meetings. Other special projects as assigned.

3/19/20 – 3/17/23 Matthiesen, Wickert & Lehrer, S.C. Legal Assistant – FT (40+ hours per week) Hartford, WI

•Supporting 2 staff Attorneys in a near paperless practice

•Daily retrieval of Court Notifications transferred to the operating system including distributing to the appropriate parties electronically

•Scheduling dates/deadlines in files for Attorneys and myself. Create/schedule electronic tasks/deadlines in files for Attorneys and myself requiring follow through within specified time frames

•Opening/closing files, acknowledging, and running conflict checks

•Draft letters to clients and court. Prepare documents for signature and file them electronically with the Court paying any associated filing fees online

•Daily client and Attorney contact via phone and email. Open, scan and distribute mail accordingly

•Training new staff remotely, through GoTo Meeting, on Settlement Check Procedures

•Sending out settlement checks and documentation on my files and for 6 other locations

•Updating client databases/spreadsheets with case updates

•Mail drop-off and reception coverage/backup as needed

•Scheduling appearances and obtaining court dates in open files

•Other projects as assigned

2/26/18 – 3/17/2020 Allstate Staff Counsel Brookfield, WI

Law & Regulation Counsel Support Assoc IIl – FT (40+ hours per week)

•Support to 5 Staff counsel Attorneys in a mostly paperless atmosphere. Documentation received from Court and outside parties electronically then I transfer to Team Connect for notification, review, and follow through

•Daily retrieval of Court Notifications transferred to the operating system including distributing to the appropriate parties electronically

•Paperless environment – upload documents electronically to the operating system

•Draft letters to clients and court. Prepare documents for signature and file them electronically with the Court paying any associated filing fees online Scheduling court appearances

•Daily client and Attorney contact via phone, email and in person. Open, scan and distribute mail accordingly, Create and purge files

•Collection, monitoring and follow through to obtain all closing documents then filing of dismissal with court Special projects as assigned Submit invoices for payment

•Provide pertinent and confidential information to Claims such as medical records, discovery responses, offers of settlement, etc.

•Create electronic tasks for Attorneys requiring follow through within specified time frames

•Served on a team to test new software/updates to work out issues prior to companywide rollout

3/20/17 – 7/11/17 Matenaer Corporation HR/Project Manager – FT (40+ hours per week) West Bend, WI

•Recruiting employees, interviewing, onboarding, new hire paperwork/follow through, file preparation Bi-weekly Payroll, Benefit enrollment

•Document preparation, overhaul of existing documents and complete/update/review company handbook Bi-weekly report preparation for finance of employees’, payroll, overtime, insurance, child support

9/7/15 – 3/17/17 John Deere (contract) Horicon, WI

Service & Inter-factory Parts Planner (3/9/16- 3/17/17) – FT (40+ hours per week)

Supervisor D704 (01/05/16 – 03/06/16) – FT (40+ hours per week)

Production Scheduler (09/07/15 – 01-02/16) - FT (40+ hours per week)

•Working knowledge of SAP (PCC/PAG), AMES, DHL, LTL, Logiflow, CWIS, Excel and Word

•Prepare Expedites, Order/move parts to plant and report estimated delivery times

•Utilizing CWIS for schedules/agreements and make changes, as needed, for on-time delivery

•Work closely with the production lines for service parts/FLASH orders for Dealers

•Prepare weekly Service Part Report to stay on parts due and receipt there of

•Track and prepare trailers/shipments, communicate with suppliers, engineers and buyers on parts needed

11/4/13 - 6/26/15 New Hampshire Industries Office Manager/HR – FT (40+ hours per week) Horicon, WI

•Advised Plant Manager on recruiting, selecting, orientation procedures, and training employees

•Assisted Plant Manager in coaching, counseling/disciplining, planning/monitoring/appraising employees

•Assisted in yearly budget preparation, review and monitored adherence thereto

•Maintained office services by organizing office operations/procedures; prepared payroll; correspondence; designed filing systems; reviewed/approved supply requisitions; monitored/controlled AP/AR functions

•Defined procedures for retention, protection, retrieval, transfer, and disposal of records

•Maintained office efficiency by planning/implementing office systems, layouts and equipment procurement

•Designed/implemented office policies by establishing standards/procedures

•Completed operational requirements by scheduling/assigning employees and following up on work results

•Kept management informed by reviewing/analyzing special reports; summarizing info.; identifying trends

•Advised on legal implications of HR actions, maintained professional/technical knowledge, attended educational workshops; reviewed professional publications; established personal networks, participated in professional societies

•Ensured financial objectives by preparing an annual budget; scheduling expenditures; analyzed variances; initiated corrective actions

3/17/08 - 11/1/13 Dodge County Family Court Commissioner’s Office and Family Court Counseling

Administrative/Legal Assistant - FT (40+ hours per week) Juneau, WI

•Provided reception coverage services including monitoring and routing calls and information to Attorneys, clients, public, and other professionals regarding Family Court procedure for FCC and FCCL

•Served as the Pro-se Specialist providing assistance/direction to litigants including options available, forms needed, fees associated, filing/reviewing documentation before distribution to Commissioner for review/filing

•Draft correspondence, complete/prepare/review legal documents from verbal direction/dictation/written notes

•Collected/assembled files, information, and paperwork for court hearings, attend hearings, performed in court processing of all necessary documents from hearings including record maintenance, notarizing documents

•Scheduled/prepared Mediation billing and made weekly deposits

•Prepared and drafted the yearly Family Court Budget with the Commissioner

1/4/99 - 3/14/08 Dodge County Clerk of Courts Deputy Criminal Clerk – FT (40+ hours per week) Juneau, WI

•Maintained the Criminal Misdemeanor caseload, which included follow through of all necessary actions such as scheduling, copying, docketing, filing information/paperwork received, phone calls and preparation of documents including Judgment of Conviction, Bail Bonds, Motions, Orders, Warrants, and Requests for

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Competency/Examinations, letters and preparing appeals for the Appellate Court

•Daily contact with public answering phone calls/court related questions, assisting with paperwork/filing

•Attended daily scheduled hearings in court for all 3 Judges including Intake Court, Motion Hearings, Jail call, Plea & Sentencing, Deferred Prosecution Agreements, Jury Trials and doing In-Court Processing (typing of court proceedings directly into the record on Circuit Court Automation Program known as CCAP as well as preparation and completion of all documents) while in court

•Dodge County was the first county to implement and use In-Court Processing under direction of Judge John

R. Storck. He and I worked closely with CCAP to learn, test and perfect the process in the before going live

10/6/97 - 12/21/98 Oconomowoc Residential Programs, Inc. Oconomowoc, WI

Paralegal/Administrative Assistant - FT (40+ hours per week)

•Paralegal/Legal Administrative Assistant to in-house Corporation Counsel

•Responsibilities included preparation of correspondence/documents, Corporate Resolutions, and real estate paperwork for purchases/sales of company properties including notarizing and updating Corporate Records

•Possessed and worked with confidential employee evaluations, investigations, and disciplinary actions

•Attended and prepared closing binders on real estate transactions for the parent company and five subsidiaries one of which was non-profit

•Maintained checking accounts for company owned homes in which I deposited rents, paid mortgages, and paid owners their portions of rent and balanced monthly

•Also responsible for ordering, maintaining, and preparing form packets for one subsidiary company

REFERENCES

Available upon request

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