It Support Information Technology, Cybersecurity
Resume:
David Larsen
********@**********.***
Education
Bachelor of Science in Information Assurance and Security Management (Cybersecurity) California State University, San Bernardino
Certifications
Azure SC-300 Identity and Access Management (In progress) Certified Information Systems Security Professional (CISSP) #1174650 Oracle Cloud Infrastructure 2023 #OC4506038
CompTIA Network+ #MXP8SSCYB1RE1TGL
Director of Information Technology
Windward Capital Management Inc. / S.L. Reed & Company Inc. - Los Angeles, CA November 2012 to Present
Windward Capital Management is a privately held investment management firm which specializes in risk averse investment management for high net-worth individuals. S. L. Reed & Company is a Broker/Dealer which specializes in corporate retirement plans as well as individual investors. Functioned as full time on- premises IT support to assure near 0 downtime, rapid response and recovery, assist portfolio managers, operations staff, and executive decision making with expedited solutions to a wide range of IT and business needs.
Strategic IT decision making and planning
Overhauled and implemented IT security best practices (least permission, MFA, VPN, zero trust)
Created and managed IT security framework based on ISO 27001, NIST 800-53, NIST 800-171
GRC, Risk Management, Compliance (SEC & FINRA)
System administration and monitoring, redundancy, failover
Network planning, design, firewall, switching, VLANs/segmentation, VPN, ACL, IDS
Implemented and managed cloud/virtual environment (VMware, Hyper-V, Azure, OCI)
Primary support, SME for LoB software and services
Support for Microsoft Office, Adobe Acrobat, Bloomberg Terminal, various other software tools
Management of Microsoft 365, Global Relay email archival service
Created off-site backup and disaster recovery, and business continuity plan, annual testing
Worked with executive management to develop IT cybersecurity policy and risk acceptance, mitigation, audits, cybersecurity insurance, threat awareness, and planning
Information security monitoring, centralized logging
Worked with executive management to establish IT budget and operated within budget
IT equipment and software lifecycle administration and management
System deployment, created/managed system images
Identity and access management (Active Directory, Entra ID), group policy, system architecture
PowerShell scripting, Linux shell scripts, C, Java, Python, process automation
User workflow, documentation, (SOPs), and training
Management and integration of 3rd party vendors software packages and services
Consultation and advice regarding technology for our investment strategies
Managed company migration from PBX to cloud based VOIP system Support Engineer
Quest Software Inc. - Aliso Viejo, CA
June 2010 to November 2012
Quest Software is a software company specializing in software tools for extending and managing software. Provided support for our enterprise monitoring software products: Foglight, vFoglight, vFoglight Storage, and Foglight for Virtual Desktops.
Provided product support for customers
Created knowledge base entries for solutions to problems related to our products
Identified bugs and created cases for our development team to address
Software QA/Testing
Setup of lab environment for testing product
Administration of support VMware environment
Network and Computer Engineer
Hankyu Hanshin Express USA Inc. - Carson, CA
August 2007 to June 2010
Hankyu International Transport is an international freight forwarder. I administered, deployed, and maintained networks and systems in a 200+ user, 10 branch office environment. I administered our Network Operation Center co-located in Level3/Global Crossings Anaheim data center and managed variety of responsibilities:
Diagnosed, repaired, and maintained all computer systems and servers
Deployed, maintained, and supported printers, copiers, shipping labeling systems
Diagnosed and repaired network issues
Installed and maintained all software packages used by our staff
Converted systems from stand-alone to Active Directory
Updated and maintained Intrusion Detection Systems
Collected and maintained software license inventory data
Deployed Citrix Presentation Server 4.5 for LoB applications
Deployed Exchange 2007 to replace legacy POP/SMTP hosted service
Upgraded and maintained CRM system
Used remote support and administration tools to manage systems at other offices
Demonstrated new systems, programs, procedures for management and staff
Managing the electronic waste disposal project for old equipment
Created system images for workstation deployment Network and Computer Administrator
Open Computing Technology Unlimited, Inc. - Corona, CA September 1998 to November 2007
Owner of a Managed Service Provider. Responsible for all aspects of IT management including purchasing, design, implementation, and support of their technology infrastructure. Supported and immense variety of 3rd party applications ensuring security, maximum compatibility and ease of use.
24/7/365 Support for customers, on and off-site.
Network and System planning, management, deployment, support and training
Government regulatory compliance consulting
Disaster recovery and prevention
Consulting, strategic planning, workflow integration
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