Information Technology Data Entry

DO Dilip Oli

REISTERSTOWN, MD ***** 667-***-**** **********@*****.***

PROFESSIONAL

SUMMARY

SKILLS Application Configuration

Hardware Repair

Computer Training

Microsoft Office

Network Maintenance

Hardware Installation

New User Accounts

Hardware and Software Updates

IT Systems Support

Troubleshooting

WORK HISTORY COMPUTER TEACHER & MANAGING DIRECTOR

Kalika College Of Information Technology Nepal

Worked closely with organizational leadership and board of directors to guide operational strategy.

CASHIER 02/2023 to CURRENT

Dunkin' Donuts Franchising Reisterstown, MD

Greeted customers entering store and responded promptly to customer needs.

Built relationships with customers to encourage repeat business. Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Worked flexible schedule and extra shifts to meet business needs. Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Stocked, tagged and displayed merchandise as required. Answered questions about store policies and addressed customer concerns.

Operated cash register to record transactions accurately and efficiently. Handled cash with high accuracy and took care to check bills for fraud. Worked with floor team and managers to meet wide range of customer needs.

Processed refunds and exchanges in accordance with company policy. GURBHAKOT MUNICIPALITY 11/2019 to 02/2023

Nepal Government Information Systems Management O Nepal Performed routine data entry or document management. Responded to in-person and telephone requests for information from general public, attorneys and other involved parties. Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.

Responded to requests for information from public, other municipalities or state and federal legislative offices.

Created documents with applicant information and verified data against Type database information.

Updated documents such as municipal codes and city charters. ACCOUNTANT 01/2016 to 07/2017

Manglam Arts India India

Handled day-to-day accounting processes to drive financial accuracy. Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.

COMPUTER TEACHER 04/2010 to 08/2015

Gurbhakot College Of Information Technology Nepal Trained and developed students' skills in word-processing, spreadsheet and database programs.

Communicated with students to discuss progress and need for tutoring and extra assistance.

Tested and evaluated student progress to determine effectiveness and impact of teaching methods, materials and projects. Set up computers and networking systems and delivered step-by-step instructions on basic use.

Designed classes on Software for Type students.

Managed time efficiently in order to complete all tasks within deadlines. EDUCATION Passed 11/2010

Shree Jana Sewaa Higher Secondary School, Nepal

LANGUAGES English

Elementary

Nepali

Native or Bilingual

Hindi

Full Professional

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