Medical Assistant Customer Service
Resume:
Amber McCabe
Waco, TX *****
**********@***.***
Work Experience
Medical Assistant
Allergy and Asthma of Waco-Waco, TX
April 2022 to June 2024
1. Proficient in taking vital signs such as blood pressure, heart rate, and temperature, and collecting
laboratory specimens
2. Bringing patients back to wait for the doctor to come in.
3. Customer service within answering phones, bringing experience, care, and extensive knowledge.
4. Scheduling appointments and maintaining medical records.
5. Preparing and cleaning exam rooms before and after patients.
Medical Assistant
SUE STANKO MD-Waco, TX
April 2021 to March 2022
1. Scheduling appointments for patients via phone and in person
2. Relayed messages from patients to physician about concerns, conditions updates, or refill request
to facilitate treatment.
3. Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
4. Prepared patient rooms by cleaning surfaces and restocking supplies.
5. Educated patients about medications, procedures, and physicians instructions.
6. Contacted pharmacies to submit and refill medications.
7. Maintained inventory, vaccinations, and product expiration logs to record update documentations for
tracking purposes.
8. Collaborated with local pharmacies to resolve and clarify issues with patient medications.
9. Led patients to exam rooms, answered general questions and prepared patients for physician by
explaining process.
10. Collected forms, copied insurance cards, take payments when co pays are due.
11. Recorded vital signs and medical history for patients each shift.
Education
High school diploma
La Vega High School - Waco, TX
August 2001 to May 2005
college in Medical Assisting
W.T.I. - Tulsa, OK
September 2012
Skills
* Patient Care
* Medical Scheduling
+ Experience Administering Injections
+ Vital Signs
+ Insurance Verification
+ Medical Office Experience
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