Human Services Mental Health

SUMMARY

SKILLS

EXPERIENCE

TRINITY

JACOBS

+1-903-***-**** • **************@*****.*** • Longview, TX 75603 • WWW: Bold Profile A productive and accountable professional with diverse work history, hands-on skill sets and highly developed customer-service skills poised to parlay comprehensive Health and Human Services education into career-advancement opportunities.

Problem solving skills

Critical thinking skills

Attention to detail

Following directions

Dependable

MS Office

MS Excel

MS Word

MS PowerPoint

TMP

Quickmar

TIERS

Health and Human Services

Mental Health Strategies

Behavioral Health Interventions

Community Outreach

Social Services Liaison

Values and Ethics

Client Advocate

Public Health Assistant

Domestic / Substance Abuse Aide

Family Support / Visitation Worker

Interview Techniques

Intake Assessments

Life Skills Competencies

Crisis Intervention Skills

Social Systems

Child, Youth and Family Services

Elderly Services

Welfare Services

Case Management Aide and Coordination

Activities Assistance

Medical Terminology

HIPAA Compliance

Clerk II

Texas Health and Human Services Longview, TX Nov 2022-Feb 2024 Assisted customers with inquiries and complaints in a professional manner. Answered phones in a courteous manner while providing excellent customer service. Communicated with customers and employees to answer questions or explain information. Greeted visitors in a friendly and professional manner while directing them appropriately. Verified accuracy of all paperwork before submission for processing. Working Knowledge of TIERS

Medical Coordinator

ResCare Community Living Longview, TX Jul 2017-Oct 2022 Set up appointments for Intellectually and Developmentally Disable (IDD) Adults Contact Physicians Offices for appointments, Transport and accompany Clients to appointments

Maintain records on Task Master Pro computer program. Transportation Coordinator/ Direct care giver

ResCare Community Living Longview, TX Jul 2017-Oct 2019 Secure transportation for IDD clients to and from Medical appointments, make appointments for IDD clients,maintain Vans for Houses.

Packer/Inspector

Resource Employment Kilgore, TX Apr 2014-Sep 2014 Inspected and packed plastic lids in boxes

Worked on machines when needed

Cleaned machines when needed

General housekeeping duties.

Builder/Helper

Manpower Temporary Service Kilgore, TX Oct 2013-Nov 2013 Helped build railing that went on top of tank cars Read blueprints for railcars

Gathered necessary parts to build rail cars

Welded together necessary parts

Used overhead lift to move completed assembly.

Quality Control Technician

Joy Global Longview, TX Jul 2012-Mar 2013

Gathered samples of metal, 1" to 8" thick

Used band saw to cut down to 1" thick rectangle

Used lathe to shape into rounded bars

Used quality control equipment to test for strength. Over the Road Truck Driver

Paschell Truck Lines Murray, KY Sep 2011-Mar 2012 Picked up refrigerated and frozen products from manufacturers and delivered to other manufacturing plants for further processing

Drove and maintained semi-trucks.

Over the Road Truck Driver

Central Refridgerated Services West Valley City, UT Dec 2010-Aug 2011 Picked up refrigerated and frozen products from manufacturing plants and delivered to manufacturing plants for further processing

Drove and maintained Semi-truck.

Direct care giver

ResCare Community Living Longview, TX

Provide care to IDD clients in group homes, when needed Provide medications when they are needed

EDUCATION AND TRAINING

ASSESSMENTS

PERSONAL INFORMATION

AWARDS

REFERENCES

Proficient in Quick-mar and Task Master Pro.

Associate of Science: Health and Human Services

Ultimate Medical Academy Jan 2017

High school diploma: Basic

Kilgore High School Jan 1984

Project timeline management, Familiar, 04/01/22, Prioritizing and allocating time to effectively achieve project deliverables

Home health aide skills, Highly Proficient, 04/01/22, Providing care to patients in a home setting Nursing assistant skills, Proficient, 04/01/22, Providing nursing aid to patients using knowledge of relevant equipment and procedures

Supervisory skills: Motivating & assessing employees, Highly Proficient, 04/01/22, Motivating others to achieve objectives and identifying improvements or corrective actions Spreadsheets with Microsoft Excel, Familiar, 04/01/22, Knowledge of various Microsoft Excel features, functions, and formulas

Filing & organization, Familiar, 04/01/22, Arranging and managing information or materials using a set of rules

Work Permit: Authorized to work in the US for any employer Dean's list, 04/01/16, High Scholastic Achievement for 1st Quarter 2016 4.0 Dean's list, 07/01/16, High Scholastic Achievement for 2nd Quarter 2016 4.0 Dean's List, 10/01/16, High Scholastic Achievement for 3rd Quarter 2016 4.0 Dean's List, 01/01/17, High Scholastic Achievement for 4th Quarter 2016 4.0 Dean's List, 04/01/17, High Scholastic Achievement for 1st Quarter 2017 4.0 Dean's List, 07/01/17, High Scholastic Achievement for 2nd Quarter 2017 4.0 References available upon request.

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