Customer Service Account Management

JG

OBJECTIVE

Transition into a sales position where my passion for family, and community can thrive. Capable, analytical as well as, the business acumen, drive, and perseverance to see challenges through. I am seeking a host of exciting new possibilities that serve my community, my company, and myself.

SKILLS

All facets of Business and Restaurant Management: Account Management, Customer Service, Sales, Marketing, Data Research, and Communications. Capable of researching and working with complex information from multiple sources including databases, empirical findings, investigating, and interviewing skills. Adept at compiling findings logically and in a straightforward, practical way. Thrive in high-pressure and time-sensitive environments including line work and planning and execution of meal preparation. Collaborative, and likable I am a “people person.”

JEFF GREGORY

BUSINESS PROFESSIONAL LEADERSHIP, ACCOUNT MANAGEMENT, BUSINESS MANAGEMENT, SALES, MARKETING, AND CUSTOMER SERVICE

EXPERIENCE

Factory Sales Representative• Champion Windows• July 2023 - current. Consistent Factory Representative monthly top 5% sales performance, and Sales Training class MVP (highest test scores). Elite Sales Trip this year in 2024. Knowledgeable, friendly, and time management oriented. Needs analysis savvy nexuses with custom solutions.

Senior Residential Connectivity Specialist •Spectrum• February 2015 –June 2023. Consistent, and persistent overachiever. Top 5% sales performer, numerous awards, and accomplishments. Promoted to Senior Sales Role (2020) due to business acumen: complex account maintenance, leadership and mentoring of new and seasoned Connectivity Specialists.

ASSOCIATE BUSINESS CONSULTANT• DEWOLFF BOBERG & ASSOCIATES • APRIL 2010 –JUNE 2012

Process Improvement Specialists, 100% travel, worked in various industries with C suite clients to front-line supervisors. Tools of the trade require objectivity when investigating, and interviewing employees and managers to uncover process “gaps.” Extensive data collection and interpretation of complex information, design, and compiling reports to break down findings, and implement creative solutions to aid in the benefits of “Human Capital.”

EDUCATION

BA • MAY 2005 • SAN FRANCISCO STATE UNIVERSITY

Dans List recipient 2003-5, Secretary of SF State Criminal Justice Society ‘03- ‘04.

AOS: Dec 1995 California Culinary Academy(Le Cordon Blue):

VOLUNTEER EXPERIENCE OR LEADERSHIP

Volunteer Club/Travel level Baseball team for past 8 years. Teaching the concepts of leadership, skill /team building, fair play, and humility.

Church and community outreach: feeding of the underprivileged and food bank center with my kids.

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