Sales Representative Service

JOSE ORLANDO LEOPARTE SILVOZA

Los Baños, Laguna *030

Mobile Number: 093********

Email Address: *************@*****.***

SUMMARY:

Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.

WORK EXPERIENCES:

October 2019 – May 2024

SEARCA

Senior Associate

Resolved customer inquiries promptly, meeting service level agreements.

Analyzed data and created reports for senior management.

Maintained responsibility for all inquiries, concerns and complaints, resolving matters effectively and to satisfaction of customers.

Handled incoming calls and directed callers to appropriate department or employee.

Prepares annual Budget and Operational Plans

Monitor budget, targeted gross and net income and properly manage controllable operating expenses

March 2018 – September 2019

DOST-PCAARRD (FAD-Property Section)

Clerk III

Conduct canvassing for the repair & maintenance of equipment & Facilities, construction, building, electrical & mechanical supplies, Housing Supplies and construction.

Serve approved Job Contracts to contractors.

Utilized computer software programs to create reports, labels, forms.

Organized and maintained filing systems for confidential documents.

April 17, 2017 – December 15, 2017

Paramount Connect Business Solutions

Sales Representative

Identified opportunities for cross-selling additional products and services.

Provided technical support for customers using the company's products or services.

Performed regular follow-ups with prospects to close deals in a timely manner.

September 2013 to February 2014

Gem Agrologic Inc.

Area Manager

Developed the designated territory in terms of sales and product distribution.

Coached Store Managers on developing effective sales strategies and building customer loyalty.

Organized promotional activities such as special events or discounts campaigns in stores.

Monitored and evaluated district performance to ensure goals were met.

Developed strategies for increasing sales, market share and customer satisfaction.

Identified business opportunities by analyzing consumer trends within local markets.

Coordinated with store managers to develop plans for improving operational efficiency.

July 2011 to February 2012

Access Worldwide

Sales Service Representative

Duties and Responsibilities:

Scout for potential work force and students for reputable colleges and universities in United States.

Thoroughly screened applicants through the company’s specifications.

January 2009 to October 2009

APAC Customer Services

Customer Service Representative

Managed member and medical professionals’ accounts in terms of benefits and claims.

Advised members on everything that needs to be handled within the member’s policy.

Identified opportunities for upselling additional products or services based on customer needs.

Provided exceptional customer service to ensure customer satisfaction.

January 2007 to May 2007

Phillip Morris Philippines Manufacturing Inc.

Territory Sales Representative

Developed the designated territory in terms of Sales and Product Distribution and managed and strengthened business alliance with clients.

Developed and implemented sales strategies to increase territory revenue.

Ensured compliance with all applicable laws and regulations related to sales operations.

Monitored competitors' activities and pricing strategies within the assigned territory.

Identified potential customers and developed relationships with key decision makers.

Resolved customer complaints in a timely manner, ensuring customer satisfaction.

Promoted brand awareness through effective communication of product features and benefits.

Created value propositions tailored to individual clients' business needs.

June 2005 to July 2006

Pepsi Cola Products Philippines Inc.

Key Outlet Manager

Maintained and developed the designated territory in terms of Sales and Product Distribution.

Managed account receivables and collected credit extensions.

Executed and coordinated trade marketing activities and merchandising standards.

Negotiates with clients regarding execution of trade development programs and in some cases, solutions or trade-related issues.

Implemented marketing initiatives designed to increase brand awareness within the community.

EDUCATION:

2000 – 2005 Colegio de San Juan de Letran – Calamba

Bachelor of Science in Commerce (Major in Management)

April 14, 2013 Career Service Eligibility-Professional

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