Team Member Customer Service
Resume:
Ja'Myia Richardson
Waco, TX
*****************@*****.***
Authorized to work in the US for any employer
Work Experience
Team Member
Whataburger-Waco, TX
July 2022 to March 2024
• Assisted in training new team members on company policies, procedures, and best practices
• Demonstrated strong teamwork skills by actively participating in group discussions and brainstorming sessions
• Took initiative to help teammates with their workload during busy periods or when facing tight deadlines
• Utilized effective time management skills to prioritize tasks within the team's workflow
• Possess extensive knowledge of menu items
Cashier/Customer Service
Bath & Body Works-Waco, TX
November 2023 to January 2024
• Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
• Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
• Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
• Utilized point-of-sale (POS) system proficiently to process discounts, coupons, gift cards, and loyalty rewards programs
• Managed customer complaints or concerns promptly, ensuring a positive resolution and maintaining customer satisfaction
Education
High school diploma
Waco High School - Waco, TX
August 2020 to Present
Skills
• Cashiering
• Food Preparation
• Food Handling
• Cleaning Experience
• Merchandising
• Guest Services
• Cash Handling
• Retail Sales
• Food Safety
• Food Production (4 years)
• Cooking
• Kitchen Experience
• POS
• Food Service
• Restaurant Experience
• Menu planning
• Organizational skills
• Microsoft Office
• Microsoft Word
• Microsoft Excel
• Administrative experience
• English
• Microsoft Outlook
• Microsoft Powerpoint
• Time management
• Office management
• Office experience
• Typing
• Sales
• Sales management
Certifications and Licenses
Food Handler Certification
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