Digital Marketing Project Management SEO Social Media Management

Jason Christopher A. Julian

Unit **** Weston Tower Brixton Place Brgy Kapitoyo,

Pasig City 1603

Mobile No: 097*-***-****

Email Add: *****.***********.******@*****.***

Objective:

To be employed in a successful, stable and progressive company which offers a professional working environment to maximize my skills and change my potential as an employee while meeting the company’s goals.

Skills:

- Works well under pressure

- Basic knowledge in MS Office

- Fluent in both English and Tagalog

- Excellent time management skills

- Flexible, willing to try new things and improve efficiency on assigned tasks

- Has attention to detail and concern in quality

- Hardworking and reliable

- Good written and verbal skills

Software and Technology:

- Adobe Illustrator

- Bitrix24

- Trello

- JIRA

- Creately

- Wordpress

- Zendesk

- Sales Force

- Hootsuite

- Google Analytics

- Mailchimp

Specialties:

- Project Management

- Content Marketing and Planning

- Digital Marketing (Strategy)

- Customer Relationship Management

- Creative Direction / Branding

- Graphics / Layout Design

Education:

San Beda College – Alabang ( Formerly St. Benedict College ) Don Manolo Blvd. Alabang Hills Village

Alabang, Muntinlupa City

Bachelor of Arts in Communication and Media Studes 2003 to 2007

Work Experience:

Cheil Integrated Marketing Philippines Inc. (March 2022 – May 2024) Digital Account Manager

- Act as the point of contact for Samsung Philippines clients for digital management matters which include website updates, landing and offer page creation, SEO and SEM creative requirements as well as for Paid ads

- Set digital strategies considering specific requirements

- Suggest, design, and implement digital projects to increase customer ROl

- Handled pure player deliverables

- Address client queries effectively and in a timely manner

- Present social media strategies to clients

- Report on web performance metrics Analyze digital campaigns success Global Innov8ion Inc – Innov8tive Design & Development (April 2017 – October 2021) Project Manager and Digital Marketing Strategist

- Oversees the successful planning, design, turn over and implementation of major projects of all affiliates and external clients that involve design, marketing and digital content.

- Collaborates with different department and business unit heads, and external clients when it comes to their digital marketing needs which involve website, SEO and social media management.

- Supervises a team of graphic designers, web developers, SEO specialists and content writers.

- Reviews and approves designs, artwork, photography, graphics, websites and any kind of creative output by the team.

- Gives overall direction and strategies using necessary tools to achieve desired goals of each business unit and external clients.

- Creates meaningful ang engaging content plan for all necessary socmed channels, which includes copywriting and graphic design.

- Creates and manages the SEO roadmap for both technical and content, off-page and on-page SEO

- Performs keyword research for on-page and off-page utilization.

- Edits and proofreads blog entries created by the content team, for off-page SEO and blog submission.

- Copywriting of newsletters, creating layouts and manages CRM for newsellter production schedule.

- Sends out monthly reports on website and social media analytics, making sure targets and conversions are met.

- Designs layouts, sitemaps, process flows and wireframes for Web design and development.

- Works hand in hand with affiliate heads in creating marketing campaigns, and making sure it’s mirrored on all digital platforms.

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ONE Network E-commerce Inc. (Oct 2015 to Mar 2017) Celebrity Account Manager

- Manages the creation, development and deployment of celebrity online stores, makingsure that the timeline is followed, from development up to deployment. - Supervises the back end operations of the celebrity online store. Key Account Specialist and Project Manager (Merchants)

- Identifies business opportunities by identifying prospects and evaluating their position inthe industry; researching and analyzing sales options.

- Oversees and administers process framework and system architecture, making sure allaspects are compliant and gives recommendations.

- Sells products by establishing contact and developing relationships with prospects andexisting merchants; recommending solutions.

Training/Collections Specialist and Customer Service Support (After Sales)

- Facilitates and conducts on-site product training to clients

- Handles all collectibles of all new and existing accounts

- Maintains and develops relationships with existing customers

- Acts as a contact between the company and its existing and potential clients and handlesproduct related queries

ZALORA Philippines (Bf Jade E-services)

Customer Service Expert II (Sept 2013 to July 2015)

- Handled customer queries via call, chat and email support

- Verified payments and transactions (COD, Paypal, credit card and bank transfer)

- Virtual styling assistants for customers

- Coordinated logistics concerns with 3PL couriers

- Handled and assisted social media platforms (Facebook, twitter, instagram) Genpact Services LLC

GE Retail Consumer Finance Account (GE Money Bank Collections) Process Associate (Feb 2009 to May 2013)

- Handles Collection Calls (Both Inbound and Outbound)

- Sorts out payment plans

- Records payments that are made

- Organizes customers’ payment profile

Human Resource Employee Management Trainee (Feb 2010 to March 2011)

- Assists the Human Resource Team in conducting internal activities and programs

- Refers issues to senior HR staff

- Meets with departmental representatives to discuss HR issues

- Coordinates employee concerns with the HR team

Awards and Recognitions:

- Cheers Award for Excellent Improvement in Collection Metrics (July 2009)

- Bravo Award for Customer Service Satisfaction (June 2010 and August 2011)

- Received several commendations from actual customers

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