Customer Service Assistant Manager

mysticmeaux@Maureen gmail.com Walker, Perkins +1-225-***-****

PROFESSIONAL SUMMARY

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WORK HISTORY

Assistant Manager at Dollar General

**/**** - **/**** (3 years)

As an Assistant Manager at Dollar General, I played a key role in store operations, including receiving and stocking inventory, providing exceptional customer service, and conducting sales reports. My responsibilities extended to filing, ordering supplies, conducting interviews, managing cash registers, and making bank deposits. I handled sorting damaged goods, preparing accountability reports, summarizing employee performance, and regularly met with upper management to ensure store objectives were met.

Shift Manager at Burger King

02/2010 - 10/2016 (7 years)

As a Shift Manager at the high-traffic Burger King beach location, I excelled in a fast-paced environment, maintaining an average drive-thru time of 2.32 minutes, reflecting efficient operations and high sales. My leadership ensured team adherence to strict time management and quality customer service standards.

I supervised staff, managed inventory, upheld cleanliness, and was responsible for cash handling and bank deposits, all while driving sales and managing one of the busiest stores in the area.

Lead Server at Iron Skillet

05/2004 - 01/2010 (6 years)

As a Lead Server on the 3rd shift at Iron Skillet, a high-volume truck stop, I not only provided excellent customer service but also demonstrated versatility by washing dishes, cooking, and managing the buffet line when needed.

I led a team of servers, coordinated with kitchen staff to ensure prompt order delivery, and maintained a clean dining area. My responsibilities included inventory management, cash handling, and training new staff, all while ensuring customer satisfaction during the busiest hours.

Lead server grill cook ma ager un training at Waffle House 01/1996 - 10/2004 (9 years)

* Supervised and trained servers in providing exceptional customer service

* Managed inventory and ordering for the grill station * Assisted in scheduling and delegating tasks to kitchen staff * Ensured compliance with food safety regulations and company policies * Developed new menu items and specials to increase sales

EDUCATION

Perkins Academy

Graduated 1970

High school

SKILLS

customer service, 30 years

customer relationship management, 30 years

leadership, 25 years

team building, 30 years

management, 25 years

LANGUAGES

English, Moderate

SOCIAL NETWORKS

Facebook, https://N/A

Twitter, https://Yes

Linkedin, https://Mysticmeaux

ABOUT ME

I served in the military

I have a drivers license

I have management experience : 25 years

I have a security clearance

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