Customer Service Sales Experience
Resume:
Heidi McBride Fritts
******@***.***
Edmonds, WA. 98020
OBJECTIVE: Bartender
SUMMARY OF QUALIFICATIONS:
* ***** ********** ** ****** at entertainment venue
Formal bartending training and Class 12 Liquor License
Extensive customer service and sales experience
Cash handling, bookkeeping, inventory management, computer skills
Team leadership, collaboration, and training
Attention to detail, accuracy, and problem solving
Able to connect with a wide variety of people
Quick to learn, organized, self-driven
Excellent oral and written communication
Management experience
RELEVANT WORK EXPERIENCE:
Edmonds Center for the Arts, Volunteer Bartender, 09/12 – 03/20
Closets by Design, Sales Representative and Designer, 08/03 – 05/11
Dr. Wendy J. Woodard Neuropsychology Practice, Office Manager/Bookkeeper, 02/00 – 11/05
Storables, Sales Associate and Closing Manager, 11/01 – 02/03
SAFECO Insurance Companies, Commercial Lines Actuarial Dept., 02/86 – 03/99
EDUCATION:
Bartending Academy of Mill Creek: Graduate with Lifetime Vocation Certificate in the Art of Mixology February 2012
Casualty Actuarial Society: Fellowship earned 1993
Swarthmore College: Bachelor of Arts in Math and Psychology with Distinction in Psychology, 1984: awarded membership in Phi Beta Kappa Society
OTHER EXPERIENCE AND COMMUNITY ENGAGEMENT:
Cascade Symphony Orchestra: Member of Board of Directors, 2004 to present; Librarian, 2020 to present; Musician, 1986 to present
Teaching and consulting: Cello teacher, math tutor, organizing consultant
Context International: Assisted in adult education programs, led participant teams
Leadership Positions: Casualty Actuaries of the Northwest: Served as President, Vice-President, and Secretary/Treasurer; Lake Sammamish Waterski Club: Treasurer; Casualty Actuarial Society Exam Committee: Evaluated candidate solutions on complex professional exams, 1995 – 98; Orchestras (various): Performed as leader of cello section in repeated engagements over approximately 35 years
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