Field Service Engineer Ii

RON JOHNSON

**** ********* **. ***** ******, Oh *4720 330-***-**** *************@*****.***

CAREER SUMMARY

Field Service Engineer II / Technician with 20+ years in the field service industry. Scheduling, repairing, installing, troubleshooting, and calibrating a wide range of equipment from large steel and paper coating equipment to light industrial equipment for the rubber and plastic industries. Direct interfacing with customers both domestic and international. Devoted, dedicated, and committed to customer's satisfaction. Top revenue producer for 3 years. Knowledge and skills include electrical and mechanical some but not all: RS Logix 5, 500, 5000, RS

Mechanical

Capital Machine building both large and small Torque wrenches Power Tools Lathe Drill Presses Drill and Tapping Magnetic Drills Micrometers Measuring and Leveling Grinders Tension control/Steering All hand tools Alignment tools Schematic reading

Electrical

Multimeters Load cells transducers and encoders Magnetic/Mechanical proximity switches

AC/DC Motor control Optical sensors IR sensors Resolvers linear transducers Temperature control devices MS Word and Excel Pressure PID closed loop control

Electrical schematics machine wiring

Pneumatic

Pneumatic Pressure flow control Pneumatic control devicesCylinders Manifolds Pressure Gages Slides

Construction

Plastering Cement work Light Carpentry Plumbing Tile Setting Brick laying Siding Landscaping Roofing Drywall

CAREER HIGHLIGHTS

TECHPRO/ DYNISCO/ ALPHA TECHNOLOGIES, Akron, Oh 2007-2018 Worldwide manufacturer of test equipment for rubber and plastic industry. $50 million in annual sales, 350 employees.

Field Service Engineer II

Responsibilities included installation, troubleshooting, repair, calibrating, and training customers and other Field Service Engineers.

Increased customer's productivity 25% by efficiently repairing equipment with in depth knowledge of equipment.

Lowered expenses by 25% by scheduling customers carefully and performing more efficiently at customer's site saving expenses for both customer and company. Increased customer satisfaction by servicing customer's equipment in most efficient and economical manner resulting in getting customer's production levels, restored quicker and improving machine reliability.

Selected to travel to Hungary, Canada, Germany, and England Reason for leaving: Illness, too many days off

ITW RIDE QUALITY PRODUCTS, Akron, OH 2005 to 2007

Manufacturer of tire testing equipment. Annual sales of $28 million, 250 employees Quality Assurance Technician

Responsibilities included commissioning of Tire Uniformity machines. Knowledge of system processing, electrical, pneumatics, mechanical, hydraulics, and PLC programming were requirements. QC and tested equipment prior to shipping to customers for any defects and repaired such defects. Reason for leaving: company moved to another state STURTZ MACHINERY, Solon, OH 2001 to 2005

Manufacturer of vinyl windows and doors equipment. Annual sales of $15 million, 50 employees Field Service Technician

Installed, troubleshoot, and repaired vinyl window and doors equipment. Knowledge of system processing, electrical, pneumatic, and hydraulics required. Traveled to Chicago and Canada to service and upgrade turnkey line. Reason for leaving: U.S. dollar was not favorable. Machine orders were extremely low KOHLER COATING MACHINERY CORPORATION, Canton, OH 1998-2001 Manufacturer of steel and paper coating equipment, annual sales of $10 million, 25 employees FIELD SERVICE ENGINEER

Installed, troubleshoot, repaired and built steel and paper coating manufacturing equipment. Knowledge of system processing, electrical, pneumatic, mechanical, hydraulics, and PLC software were required. Travelled internationally to India, Germany, Italy, Egypt, Spain, Portugal to supervise installations. Reason for leaving: Company closed doors

DIEBOLD INC., Canton, OH 1990-1998

Worldwide manufacturer of financial security systems with 3500 employees DIEBOLD INC. FIELD SUPPORT ENGINEER, MIDDLE EAST REGION 1996-1998 Provided phone support for field service technicians located in Saudi Arabia for all software, hardware and electrical issues connected to ATM product lines. DIEBOLD INC. BENCH TECHNICIAN 1990-1996

Repaired sub assemblies of ATM and POS product lines involving electronics, electro-mechanical, mechanical, circuit boards, pneumatics, and power supplies. Reason for leaving: company had a major layoff of 864 employees LANDSCAPING AND HOUSING CONSTRUCTION, CALIFORNIA 1975-1990 EDUCATION / JOB RELATED TRAINING

Electronic Engineering, National Institute of Technology, Cuyahoga Falls, OH GPA 3.96/4.0 Allen-Bradley, GE, Siemens PLC software / hardware systems 1998 Diebold training in all ATM sub assemblies

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