Advanced English oral and written communication skills, including acti
Resume:
BLESSING DOLAPO OLUWEMIMO
LAGOS, Nigeria ******
Mobile: (+234) 806-***-**** Email: ************@*****.*** PROFILE
Dedicated Environmental Administrator with a proven track record of implementing sustainable practices and ensuring compliance with Environmental regulations. Seeking a challenging role where I can leverage my expertise in developing and managing Environmental programs to support corporate sustainability goals and promote a culture of Environmental stewardship. I also possess judgment of sound practice in environmental risk assessment, environmental inspection, environmental incident investigation and report writing, environmental audit and environmental management procedure/SOP development.
EDUCATION/ PROFESSIONAL QUALIFICATIONS
2018-01 - 2020-01 M.Sc: Environmental Management, UNIVERSITY OF LAGOS 2010-09 - 2015-09 BTech: Microbiology, FEDERAL UNIVERSITY OF TECHNOLOGY AKURE 2022-09 Health and Safety for Caregiving
2022-09 Observation Skills for Caregiving
2021-02 HSSE Risk Assessment
2021-02 Understanding Effective Permit to Work Implementation WORK HISTORY
2020-12 – Current; ENVIRONMENTAL ADMINISTRATOR
DANGOTE OIL REFINERY AND PETROCHEMICALS, FZE, IBEJU LEKKI LAGOS, NIGERIA. Responsibilities:
- Collaborating with cross-functional teams to develop and enforce environmental policies and procedures for compliance with local and Federal regulations, such as, Waste Management Plan, Environmental Monitoring Plan, Environmental Management Plan and Oil Spill Response Plan. .
- Assessing, analyzing and collating Environmental performance data and reporting information to internal staff, client and regulatory bodies.
- Conducting regular Environmental inspections and audits to identify and address potential hazards in the facility.
- Scheduling meetings and presentations between the Environmental Management team and major stakeholders.
- Implementing and maintaining Environmental programs to ensure compliance with Local and Federal regulations and company policies.
- Keeping records of waste generated within the facility and ensuring proper waste Management in line with Environmental requirements.
- Coordinating with Management and external agencies to investigate and report on major Environmental hazards and incidents, facilitating continuous improvement in Environmental protocols.
- Keeping and maintaining records of hazardous materials been used within the facility and providing storage and disposal advice of the materials during processing within the plant.
2019-12 - 2020-11; PATIENT CARE SERVICE OFFICER
EVERCARE HOSPITAL LEKKI, LAGOS, NIGERIA.
Responsibilities:
- Scheduled patient appointments and offered reminder calls.
- Recorded demographic details of individuals in manual and computerized records.
- Verified patient's insurance coverage and collect co-payments.
- Informed patients about delays and waiting times.
- Maintained patient confidentiality at all times
- Answered telephone courteously, relay messages accurately and promptly, answer general enquiries by visitors.
- Supported communication with patients, relatives or their carers and encourage participation including assisting patients, relatives and carers where there are specific communication difficulties.
- Checked referral letters, results / x-rays/visual field analysis are available for clinical session, and contact relevant departments to obtain information, if not available.
- Ensured correct clinical information is displayed, regularly updated and waiting times monitored.
- Checked referral letters, results / x-rays/visual field analysis are available for clinical session, and contact relevant departments to obtain information, if not available.
- Assisted in protecting patients, visitors and staff from abuse and assist in managing abusive and aggressive behavior.
- Assisted in creating a supportive and caring environment 2018-10 – 2019-12; PATIENT SUPPORT OFFICER
REDDINGTON HOSPITAL, VICTORIA ISLAND, LAGOS, NIGERIA. Responsibilities:
- Responsible for successfully managing large amounts of inbound and outbound calls.
- Responsible for maintaining high level of professionalism with patients and working to establish a positive rapport with every caller.
- Updated customer information in the customer service database during and after each call.
- Welcomed patients warmly and ascertain problem or reason for call.
- Verbally updated the Registered Nurse regarding patient's condition.
- Supported distressed patients and relatives.
- Supported individual, religious, cultural and psychological needs.
- Directed patients to relevant areas for investigations, giving written information as required.
- Maintained general tidiness and cleanliness of the department.
- Disposed of clinical waste in line with health and safety instructions 2017-09 - 2018-10; ADMINISTRATIVE OFFICER
WEST AFRICAN COLLEGE OF PHYSICIANS, SABO-YABA, LAGOS, NIGERIA. Responsibilities:
- Assisted in the management of matters relating to the general administration of the college; planning, organizing, and logistics of conferences, meetings and examinations.
- Conducted analyses and oversaw administrative operations related to budgeting, contracting and project planning and management processes.
- Assembled data and prepared periodic reports, manuals and correspondence.
- Monitored, evaluated and reported on the development and/or implementation of policies to identify issues and ensure the achievement of desired outcomes.
- Managed the day-to-day operations of the office, including scheduling appointments, presentations, organizing files and also acting as the point of contact between the executives and the internal/external stakeholders.
- Answered telephone and electronic enquiries and relaying telephone calls and messages.
- Set up and maintained manual and computerized information filing systems.
- Determined and established office procedures.
- Greeted visitors, ascertain nature of business and direct visitors to appropriate person. SKILLS:
- Advanced English oral and written communication skills, including active listening and relationship building.
- Excellent telephone etiquette.
- Strong time management skills, organizational skills, excellent problem solving and conflict resolution skills.
- Project management, Data management, budget management and book-keeping skills.
- Commitment to personal growth and learning with a positive and enthusiastic attitude.
- Ability to prioritize workload and work with little or no supervision.
- Ability to complete tasks and projects in a timely and efficient manner.
- Progress Monitoring and Reporting.
- Proficiency in Microsoft Office applications (Microsoft word, Excel, Power point and Outlook)
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