Data Entry Customer Service

Home Address

** ******* *****

Epping, NH *****

401-***-**** (cell)

**************@*****.***

Objective Highly motivated professional with extensive education, customer service and data entry experience. Areas of strength include the ability to be a team player but also work diligently as an individual. Due to the nature of the jobs I’ve had I am also very good at multitasking, have strong organizational and communication skills and have familiarity with ABA and working with individuals with Autism.

Education University of Rhode Island (URI), Kingston, RI.

B.S. in Communicative Disorders May 2011.

Minor in Psychology

Societies URRISHLA- URI Speech, Hearing and Language Association 2007-present

Sigma Kappa Sorority 2008-present

Chapter Secretary, URI Phi

Certifications TESOL Foundational certified,

TESOL Advanced certified

TEFL certified

CPR certified

Work Meeting Street School 2012-present

Experience Lead Teacher

Lesson plan design, progress report and developmental progress report using ASQ template. Maintained detailed records for individual students, altering lesson plans based on specific needs.

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MetLife Auto and Home October 2012-December 2013

Agency Support Specialist

In charge of running background checks for perspective new agents and added new agencies into the MetLife system. Maintained and filed new agency contracts and provided support for Regional Sales Directors and Managers.

The Birchtree Center December 2013-October 2017

Clinical Instructor

Outreach Provider

ABA approach skills with support for individual student. Maintained and graphed student’s individual data and provided support to families through daily correspondence.

Crest Collaborative October 2017-August 2018

Special Education Teacher

Background in administering Massachusetts and New Hampshire standardized testing along with IEP design and implementation. Liaison between school board and parents. Prepare and maintain informational binders for IEPs

VIPKid

Private Tutor August 2019-Present

Taught lessons curated by VIPKID to children in China via webcam while provided reward systems and props to help develop the lesson to each student’s individual needs. 5 apple rated teacher (highest level) and certified to teach ages 4-13.

Skills Proficient in Microsoft Office (Word, PowerPoint, Excel)

Ability to type 50 wpm

American Sign Language (rudimentary and continuing proficiency)

Spanish (rudimentary)

Strong phone skills

Data entry

Ability to create and implement IEPs and IFSPs

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