*/**/****- **/**/2022 currently still working here.
Mishia hall
**** ******** ****** *********** ** 20784
202-***-**** • ******.*@*****.***
Objective
Talented professional manager seeking to fill an executive role. Work Experience
Concierge
Captiol Concierge
• Monitor lobby from front desk watch Cctvs;check tenant ID badges to permit into building ensuring building safety
● Answer desk phones,respond to any emails regarding building issues or tenants concerns by submitting maintenance requests,incident reports etc
● Communicate with security on duty via radio ;conduct building patrols making sure all doors are secured,report anything out of the ordinary to property manager
● Maintain security professionalism at the client's facility by properly following post orders.
● Logged in incoming and outgoing packages.
concierge
Classic concierge
Monitor lobby from front desk watch Cctvs;check tenant ID badges to permit into building ensuring building safety
● Answer desk phones,respond to any emails regarding building issues or tenants concerns by submitting maintenance requests,incident reports etc
● Communicate with security on duty via radio ;conduct building patrols making sure all doors are secured,report anything out of the ordinary to property manager
● Maintain security professionalism at the client's facility by properly following post orders
●Delivered News paper to residents front door, open leasing office, fed fish clean coffee machine & logged in and logged out all packages for residents along with completed package audit .
Customer Service
DHS Customer service
• Greeting customers With Morning and afternoon script .
• typing, documenting all calls .
Jun 2018
•Understanding callers & listening helping best to my ability.
•Positive Attitude patiences .
Education
Prospect college
High school diploma.
Other Activities
SUMMARY OF QUALIFICATIONS
● Front desk admin
● ADAPTABILITY/FLEXIBILITY
● Excellent communication, customer service and problem-solving skills.
● Proficiency in computer programming and software including microsoft office suite,mac os,yards plus,building link
● Reliable and driven, with strong time management and prioritization abilities