Career Development Security Operations

Wilson “Wil” H. Gipson

Richardson, TX ***** 469-***-**** ******@*****.***

Summary

I'm Wilson H. Gipson, a dynamic and dedicated professional with a steadfast commitment to continuous personal and career development. I exhibit a proactive approach to surpassing job expectations and embracing new challenges to enhance career diversification. I highly value and foster effective communication and collaboration, striving to build a robust foundation for ongoing learning and growth within any role or my companies. I have a proven ability to contribute positively to team efforts, driving organizational success and excellence. I master

Skills

·Strategy Planning

·Budget Management

·Team Collaboration

·Task Delegation

·Personnel Supervision

·Staffing Optimization

·Data Analysis

·Payroll Management

·Security Operations Management

·Meeting Coordination

·Resource Allocation

·Troubleshooting

·Recruitment and Training

·Shift Scheduling

·Performance Monitoring

·Incident Reporting

·Cost Reduction

·Client Relations

·Analytics

Experience

Admin Support- Command Center 06/2022 - 05/2024

Ecam Secure Dallas, Texas

·Working directly with field technicians receiving high volume inbound RingCentral and Teams calls to test new site setups, modification, AI integration in Immix is correct. Correcting Umbo and cradle point configuration are complete and receiving signals.

·Verifying that all pertinent information is present and acceptable sending change/completion emails for every call and updating my productivity on DAR Report. Making account updates that are sent in from the operators for customers information and changed to the CRP in a timely manner. Manage incoming and outgoing calls professionally; processing high call volumes, aiding and information as needed. Documenting, reporting, inputting and updating data in systems for maintaining accurate and organized records.

·Work independently with a reliable work ethic, consistently demonstrating dedication to the role. Sitting for long periods in front of the computer, utilize self-management skills for effective workflow, prioritizing tasks and managing time efficiently. Being comfortable with extended computer use, managing multiple screens and systems (Salesforce, Immix, Outlook and Excel) simultaneously. Troubleshoot and solve problems efficiently to maintain uninterrupted surveillance operations.

·Exhibit quick thinking when communicating with clients and authorities, providing clear and concise information. Ensure timely reporting of incidents, documenting all relevant details accurately and promptly.

CCTV Operator 12/2021 - 06/2022

Ecamsecure – COMMAND CENTER Dallas, Texas

·Respond promptly to inbound CCTV monitor alarms triggers, ensuring immediate action to address potential security breaches. Having to have a keen observational skill to identify and report any unusual activities or incidents. Think quick on your feet while calling clients, law enforcement and other rapid response entities.

·Sit for long periods in front of the computer—and it doesn’t bother during high traffic hours on an overnight shift. Work independently with a reliable work ethic, consistently demonstrating dedication to the role. Utilize self-management skills for effective workflow, prioritizing tasks and managing time efficiently. Be comfortable with extended computer use, managing multiple surveillance feeds simultaneously. Troubleshoot and solve problems efficiently to maintain uninterrupted surveillance operations.

·Exhibit quick thinking when communicating with clients and authorities, providing clear and concise information. Ensure timely reporting of incidents, documenting all relevant details accurately and promptly. Manage incoming and outgoing calls professionally; processing high call volumes, aiding and information as needed. Documenting, reporting, inputting and updating data in systems for maintaining accurate and organized records.

General Contractor 10/2010 - Current All Official Cleaning Dallas, Texas

·Oversee and manage all phases of construction projects from initial planning to completion. Develop project budgets and timelines, ensuring adherence to both. I hire, supervise, and coordinate subcontractors and construction crews. Negotiate contracts with clients, suppliers, and subcontractors to secure the best pricing and quality. Prepare and submit all necessary documentation for permits and inspections.

·Conduct regular site inspections to monitor progress, ensure quality standards, and enforce safety regulations. Resolve any issues or delays that arise during the construction process, minimizing disruptions. Communicate regularly with clients to provide updates and address any concerns.

Processing Order Logistics 2005-2010

Staff Force Aency Dallas, Texas

·Day to day maintained, organized and detail-oriented logistics professional with over 5 years of experience in processing orders, managing inventory, and ensuring timely delivery. Adept at coordinating with suppliers, managing documentation, and optimizing processes to improve efficiency and accuracy. Proficient in [SAP /Oracle], with a proven track record of maintaining high levels of customer satisfaction.

·Coordinated with suppliers and logistics partners to ensure timely delivery of goods. Maintained accurate inventory records and conducted regular audits to ensure stock levels. Implemented process improvements that reduced order processing time by. Handled customer inquiries and resolved order-related issues promptly. Operated both standing and sit-down forklifts to assist with order picking and warehouse organization.

Forklift Shipping and Receiving 2003-2004

Austin Foam Plastic Dallas, Texas

·Operated both standing and sit-down forklifts to load and unload trucks, ensuring the safe and efficient movement of goods. Verified shipment contents against shipping documents to ensure accuracy, prepared and labeled shipments according to company standards and customer requirements. Coordinated with the shipping team to prioritize outgoing shipments and meet delivery deadlines.

·Received incoming shipments and used forklifts to transport goods to designated storage areas. Checked incoming shipments for accuracy and completeness, verifying against purchase orders and packing lists. Documented receipt of goods, updating inventory records in the ERP system. Collaborated with the warehouse team to organize and store received items efficiently. Conducted inspections to ensure received goods met quality standards and reported discrepancies.

·Inspected outgoing and incoming products for quality and damage, reporting any issues to supervisors.

Education & Certifications

High School Diploma

•Franklin D Roosevelt. 1996-2000

OSHA Safety Certification

• Gas & Electric Forklift Operator Certification. 2007-Present

Private Security License

• Commissioned

• Level II & III Training Certification

2024-2026

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