Customer Service Data Entry
Resume:
**KeyShawn Johnson**
Huntsville, Alabama 35805
**********@*****.***
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**Objective:**
Dedicated and motivated professional seeking a challenging position where I can leverage my extensive customer service experience, strong leadership skills, and comprehensive knowledge of the food service industry to contribute to the success of a dynamic organization.
**Education:**
- **Sparkman High School**, Huntsville, Alabama
Graduated: 2022
- **Calhoun Community College**, Huntsville, Alabama
Anticipated Graduation: 2028
**Work Experience:**
**Arby's** – Shift Manager
Huntsville, Alabama
May 2024 – Present
- Managed daily operations, overseeing staff performance, and ensuring exceptional customer service.
- Maintained inventory, conducted regular stock checks, and managed ordering processes.
- Ensured compliance with safety standards and company policies.
- Trained and mentored new employees, fostering a productive and positive team environment.
- Handled customer complaints and resolved issues to ensure satisfaction.
- Developed and implemented strategies to improve service efficiency and sales performance.
**InstilBio** – Data Entry Clerk
Huntsville, Alabama
2024
- Entered and managed data with a high degree of accuracy and attention to detail.
- Assisted in organizing and maintaining company records.
- Collaborated with team members to streamline data entry processes.
- Conducted regular data audits to ensure data integrity and consistency.
**Pet Supplies Plus** – Sales Associate
Huntsville, Alabama
2023 - 2024
- Provided knowledgeable and friendly service to customers, assisting with product selection and purchases.
- Maintained inventory and organized store displays.
- Assisted with stocking shelves and managing inventory levels.
- Handled customer inquiries and provided solutions to ensure customer satisfaction.
**Wendy’s** – Crew Member
Huntsville, Alabama
2023 – 2024
- Delivered fast, efficient service while ensuring customer satisfaction.
- Collaborated with team members to maintain a clean and organized work environment.
- Operated cash registers and handled transactions accurately.
- Assisted with food preparation and ensured adherence to food safety standards.
- Participated in training sessions to improve service skills and knowledge.
**Main Event** – Game Attendant
Huntsville, Alabama
2022 – 2023
- Assisted customers with game instructions and ensured all equipment was in good working order.
- Provided excellent customer service in a high-energy environment.
- Managed crowd control during busy periods to ensure a safe and enjoyable experience for customers.
- Conducted regular maintenance checks on game equipment to ensure proper functioning.
**MaggieMoo's** – Customer Service Representative
Huntsville, Alabama
2022
- Greeted customers and assisted with ice cream orders, ensuring a pleasant customer experience.
- Managed cash transactions and maintained cleanliness of the service area.
- Promoted new products and special offers to increase sales.
- Assisted with inventory management and restocking supplies.
**Chick-fil-A** – Team Member
Athens, Alabama
2020 – 2022
- Delivered exceptional customer service, accurately handling orders and resolving issues efficiently.
- Collaborated with team members to maintain a positive and efficient work environment.
- Assisted in training new team members to ensure adherence to company standards.
- Participated in promotional events and community outreach initiatives.
- Ensured compliance with food safety regulations and company policies.
**Skills:**
- Strong interpersonal and communication skills, honed through extensive customer-facing roles.
- Proven leadership and team management abilities, with a focus on operational excellence.
- Proficient in handling cash transactions and using point-of-sale systems.
- Knowledgeable in food safety and sanitation practices.
- Detail-oriented with strong organizational and multitasking abilities.
- Capable of data entry and record-keeping with high accuracy.
- Excellent problem-solving and conflict resolution skills.
- Ability to work effectively in fast-paced environments.
- Experience in training and mentoring staff to achieve high performance.
- Competent in inventory management and order processing.
- Strong computer skills, including proficiency in Microsoft Office Suite and database management.
**References:**
Available upon request.
Contact this candidate