Customer Service Call Center

MEGLA AKHTAR

***** ********* *****

PHILADELPHIA, PA, 19154

MOBILE: 267-***-****

EMAIL: *************@******.***

Objective

Dedicated, detail-oriented and highly motivated individual in any place. My resume

covers all my work-to-school experience and all the skills that excel in. My resume

covers all my past experiences from work, school, education, and skills.

Education

School Lane Charter School IB Campus

Full Diploma Program Highschool Student(senior)

Computer Science at Temple University- September 23’

Working Skills

Excellent organizational and time management skills

Strong attention to detail and problem-solving abilities

Ability to work independently and as part of a team.

Proficient in using analytical equipment and tools for testing and analysis.

Excellent written and verbal communication skills.

Working Experience

Walgreen, Sales & Customer Service

Customer Service Associate

Worked in pharmacy for additional assistance.

Processed all sales transactions accurately and promptly to prevent

long customer wait times.

Monitored sales events, added new merchandise.

Inspected items for damage and obtained replacements for customers.

« Kohl's, Sales Associate

Worked in customer service and BOPUS.

Worked in Omni

Packed and shipped out orders.

Folded clothes and cleaned up the store.

« Gyro spot, Cashier & Stocker

= Greeted customers and took their order for food.

= Cleaned tables/Swept floors.

= Stocked up on materials that were done.

= Answered any concerns/ questions customers had.

= Treated all customers with respect and a positive attitude.

Police and Fire Federal Credit Union: Call Center CSR

- Answered call regarding any problems/questions

- Helped customer/members with any banking issues

- transferred calls to right departments

- worked with lots of different applications and systems

Technical Skill

= Windows = Microsoft = Adobe Photoshop

Office Suite

* Python, . = Google

JavaScript Workspace

Extra-Curricular Activities

« Photography, Badminton, Soccer.

¢ Traveling, Rea Qa a

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