Customer Service Technician
Resume:
Sydney washburn
Mesa, AZ *****
************@*****.***
Service Technician
Customer Service Technician seeking to obtain employment in a challenging field. Work Experience
Inbound
UPS-Tempe, AZ
August 2023 to June 2024
• handle the entire process of getting a parcel ready for delivery by completing tasks like packaging, sorting, sealing, scanning and loading up the boxes
• Trouble shooting problem parts
• Troubleshooting
• Quality control
Medical Rep
MyDrNow-Mesa, AZ
March 2022 to August 2023
· Administered vitals and health precheck screening to all incoming patients
· Communicated with health insurance companies
· Responsible for the scheduling of patient appointments for appointments Shift Manager
Cash
November 2021 to March 2022
· Responded to all inbound and outbound calls ensuring all customer and company needs were met with highest accuracy
· Maintained all currency transactions and accounting records Customer Service Representative
Safelite Solutions
January 2019 to June 2021
· Responsible for customer service representation and all administration duties
· Responded to all inbound and outbound calls ensuring all customer and company needs were met with highest accuracy
· Awarded Customer Service Rep of the year for highest Customer Quality Feedback
· Audited field service records, verifying information contained in customer files were 100% accurate
· Coordinated with insurance companies to ensure 100% accuracy in transactions Customer Service Representative
Circle K
January 2016 to November 2018
· Provided customer service and ran the daily operations of the station
· Maintaining the stocked inventory
· Responsible for the cleaning and sanitation of the store equipment
· Received core training for Hazmat
Shift Manager
Popeyes
March 2016 to November 2017
· Responsible for overall operation of the restaurant
· Worked and operation the register and all currency operations
· Implemented system training trained employees
· Received Quarterly Award for highest Sales and customer review Education
High School Diploma
San Tan Foothills High School - Queen Creek, AZ
August 2012 to May 2016
Skills
• Customer Service
• Training Specialist
• Microsoft Office
• Detail Oriented
• HazMat Training
• Workplace Safety
• Childcare
• Medical terminology
• Medical office experience
• Data entry
• Sales
• Patient care
• Insurance verification
• Communication skills
• Sales
• Organizational skills
• Customer service
• Time management
• Leadership
• Customer support
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