Sales Associate Customer Service

LYNDELL SIMMS

Morningside Maryland

Mobile Phone: 202-***-****

***********@*****.***

CORE COMPETENCIES

Management Experience Strategic Planner Asset Management Excellent Written and Verbal Meeting Management

Communication Skills

Analytical Thinking

Teamwork Leadership Adaptability

Skills

Software: MS Office 2019, Access, Excel, PowerPoint, Word, Outlook, Google Apps, Windows 10. Certifications: Food Handlers, Handcuff certification, CPR First Aid Infants/Adults, Public Health Educator and tester: STD-HIV, Hepatitis C, Etc., Peer Educator

Others: Customer service (Both on the phone and in person), clerical skills, leadership experience, Health Professional Experience

The Department of Health, Washington D.C. November 2018 -Present Food bank/Clerical Assistant

● Perform weekly Shipments of food items for the food bank that we have provided for our clients/customers.

● Perform daily check-ins with our clients/customers, monitoring temperatures of Food, Refrigerators

● Breaking down vegetables Fish, Beef and ect.

● Certified in HIV and Hep C testing and intaking document forms GNC General Nutrition Center, Washington D.C. February 2014-August 2017 Sales Associate

● Checked in shipments

● Stocked items

● Merchandised items

● Able to treat a part of the body with the right vitamins to heal it or to discard pain. Nordstrom’s Rack, Arlington, VA February 2014-March 2017 Loss Prevention

● CCTV Checks/check ins store opening/closing (make this make sense)

● Daily Alarm system check-ins during store hours

● Complete a count of Merchandised items in high theft/loss in the store Checklist

● Observed for any red flag behaviors internally/externally Beucher’s Saloon, Washington, D.C. July 2012-November 2014 Dishwasher /Back Waiter/ Prepper

● Cleaned and washed dishes during opening/closing hours

● Prepped all food

● As the food orders are called by table number. I am able to take the plate of food to the tables and refill any beverage they might have.

Forever 21, Washington, D.C. May 2010 - June 2012

Stock Manager/ Maintenance/Sales Associate

● Cleaned the store daily, and utilized a checklist to allow the team to stay organized

● Brought in shipments, as well as checked in/processed shipments

● Was able to make a schedule for the stock team with higher management using store hours from weekly sales production.

● Was on the floor as merchandising and on the registers as well Underground Station, Maryland, Gaithersburg February 2007 – March 2010 Head Manager

● Assisted store manager in asset protection duties by observing red flag behavior

● Assisted the store manager by observing transactions at the register and activity throughout the store to ensure policies and procedures

● Checked in shipments and audited counts daily/weekly

● In Cashing out a nightly deposit from the register, I have to then put it in a drop box at a local bank so that the company can keep a record of the money that is coming in from that location.

● Created the schedule for the store production

EDUCATION

● Crossland High School June 2007 -High School Diploma Temple Hills, MD

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