Administrative Associate/Office Manager/Events Coordinator

MOMENT NOELLE PALMER

704-***-**** — ******.******@*****.*** — www.onemoement.wixsite.com/mysite

JOURNALISM COMMUNICATIONS PUBLIC RELATIONS

PROFESSIONAL EXPERIENCE

Administrative Associate/Office Manager/Events Coordinator —

Office of Military Affairs (OMA)

University of North Carolina Wilmington — Wilmington, NC

April 2021 – Present

Supports department Director, Associate Director, and Program Coordinator with planning, procedures, and other logistics pertinent to the operation of the OMA

Plans activities for/with students, OMA partners, UNCW departments/organizations, and the larger military-affiliated community in Wilmington to create awareness of/encourage engagement with UNCW and the OMA

Helps develop, coordinate, and implement essential programs to support more than 2,000 military-affiliated students, including prospective students, graduate students, and distance learners

Coordinates with academic affairs, student affairs, enrollment management, and community resource offices

Manages website content, social media accounts, and all other internal and external communications for the office

Responsible for purchasing, invoicing, requisitioning, and all accounting procedures

Freelance Journalist/Writer — Magazine/Targeted Publications

Division

The Charlotte Observer, A McClatchy Publication — Charlotte, NC

January 2011 – March 2020

Pitched and wrote feature stories for print publications and websites to enhance magazine content, engage readers, increase publication subscriptions, and boost website traffic

Created, fact-checked, edited, and updated print and online calendars, business events, and spotlight pieces for local magazines

Updated and promoted articles, blogs, and events/contests using social media platforms while adhering to best practices

Established and maintained relationships with the people and organizations who contributed to/advertised with publications

Attended events to cover stories and better engage with key people/organizations who were subjects of and sources for articles

Graduate Assistant to the Journalism and Marketing/Communications Program Directors

Georgetown University — Washington, DC

May 2018 – April 2019

Customized, curated, and communicated news, updates, and stories about Georgetown alumni, current students, and events through a weekly newsletter

Shared important and interesting information on official university blogs and social media accounts

Managed and updated program databases, Google Docs, and spreadsheets

Spearheaded Georgetown’s Society of Professional Journalists chapter premiere semester event including all administrative, financial, and logistical aspects and duties

Freelance Writer/Blogger

Alacrity Services (A Lowe’s Company) — Charlotte, NC

December 2016 – December 2017

Researched, planned, and authored original feature stories for Alacrity’s partner, Resolve® by Lowe’s website to inform readers and customers about homebuilding trends, home emergencies and solutions offered by Resolve®

Coordinated with Alacrity management team, contractors, and vendors to develop high-quality, understandable content to help guide readers and customers to optimal resolution services

Planned editorial calendar with timely topics that coincided with current design, home, and contracting trends

Content Marketing Coordinator/SEO Copywriter/Copyeditor

Red Ventures — Fort Mill, SC

June 2011 – June 2014

Led creative team in developing content and visual data for business partners’ websites while adhering to brand guidelines and best practices

Assisted online search marketing team to develop creative, sales-focused, and informational content for web properties and appropriate audiences, which generated increased (unique and repeat) website visits and sales conversion rates

Partnered with SEO team to understand content impact on the quality of website traffic and establish key performance metrics to determine marketing campaign success

SKILLS AND TRAINING

Service industry management, training, purchasing, and vendor relations

Social media and brand management

Experience with proprietary content management systems, WordPress, and Wix website building platforms

Video and audio editing with Adobe Premiere

Proficient with Microsoft Office Suite Programs

Travel and accounting requisitions using Chrome River expense management software

Completed Green Zone cultural sensitivity training to enhance awareness and support for veterans and military-affiliated students who are transitioning from military life to a college environment

Coached and mentored special needs children/teens at Bounce Out the Stigma® basketball camps, clinics, and events

EDUCATION

Completed courses in Master of Professional Studies — Journalism

Including: Reporting and News Writing, Digital Essentials for Journalists, Photo and Video Storytelling, and Ethics in Journalism

Georgetown University

January 2018 - April 2019

Bachelor of Arts — Communication Studies, PR Concentration, Journalism Minor

University of North Carolina at Charlotte

Graduated May 2011

HONORS, AWARDS, AND ACCOLADES

Events Coordinator and Secretary — Society of Professional Journalists - Georgetown Chapter

Washington, DC

Student Ambassador — Georgetown University Master of Journalism Program

Washington, DC

UNCC Adult National Honor Society — Alpha Sigma Lambda Chapter

Charlotte, NC

Joe S. Epley Scholarship Recipient — UNCC

Charlotte, NC

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