Customer Service Specialist

TAMMY REDFIELD

CUSTOMER SERVICE SPECIALIST, ASSET MANAGEMENT, & PARALEGAL

CONTACT

(903) 417 – 8308

** *. *** *.

Shoshone, ID 83352

*.********@*******.***

PROFILE

Knowledgeable and dedicated customer service professional with extensive experience in the Customer Service industry. Solid team player with an outgoing, positive demeanor and proven skills in establishing rapport with clients.

SKILLS

Leadership (10+ years) Organizational skills

Problem solving

Teamwork

Motivated

Self-Disciplined

Legal Research

Account Management Research

Presentation Skills

Clerical Experience

Collections

EXPERIENCE

Store Front Cashier

2023 – Current *Greet customers with friendly and professional customer service, calculate and finalize purchasing transactions.

Event Specialist

2012 to 2015 * Conduct scheduled sales presentations to potential customers. Analyze usage patterns of products to identify trends and target key demographics. Assist companies in identifying top-selling products.

Legal Assistant

2010 to 2013 *Represent clients in tribal court, covering every aspect of court procedures. Organize key evidence, exhibits, in preparation for trials.

Care Team Coordinator

2003 to 2005 * Administration support to clinicians and patients. Verify patient insurance coverage, confirm Doctors orders, and schedule appointments. Accurately manage staff information, skill set, availability, productivity, schedule changes, caseload, reassignments, recertification dates, workflow, and payroll.

Prior Experience

Apartment Temps 1998/2003 On-Site Assistant Manager

Sears RCCOC 1993/1997 Asset Manager – Collections

EDUCATION

Blackstone University

2013 - 2016

AA Paralegal

Boise State University

1995 - 1997

AA Basic Business Managment

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