Marketing Manager Customer Service

Robert Smith

S A L E S & MARKETING MANAGER

Profile

Experienced Sales and Marketing Manager with a proven track record of driving exceptional sales results and building strong relationships. Skilled in sales development, persuasive negotiations, and team oversight. A critical thinker with the ability to think outside the box. Strong leadership and teamwork skills, with the ability to effectively lead and motivate a team. Committed to providing excellent customer service and creating innovative marketing strategies. Looking to leverage my skills and experience to drive marketing success as a Sales Manager. Employment History

Regional Direct Marketing Manager, Renewal By Andersen DECEMBER 2 0 2 4

• Developing and executing regional direct marketing campaigns to generate leads and drive customer acquisition.

• Managing and analyzing marketing data to measure campaign effectiveness and make data-driven decisions.

• Collaborating with cross-functional teams to ensure seamless execution of marketing initiatives.

• Building and maintaining relationships with key stakeholders to support marketing efforts.

Design Consultant, Renewal by Andersen

J UNE 2 0 2 2 — DECEMBER 2 0 2 3

• Establish rapport with potential customers, actively listen to their needs, and provide tailored solutions.

• Leverage industry-leading product samples and technology to showcase the benefits of Renewal by Andersen’s offerings.

• Guide clients through the sales process, from initial consultation to closing the sale.

• Work with provided leads to schedule appointments and follow up with potential clients.

• Stay updated on product features, benefits, and industry trends Mortgage Loan Consultant, Caliber Home Loans

OCTOBER 2 0 2 0 — J UNE 2 0 2 2

• Developed and maintained relationships with local real estate agents.

• Handled loan qualification through funding.

• $8,000,000+ in self generated fundings YOY.

• Help customers through federal loan assistance programs. Real Estate Team Leader, Keller Williams

F E BRUARY 2 0 1 6 — OCTOBER 2 0 2 0

• Successfully managed a team of 6 real estate agents, fostering collaboration and driving productivity.

• Consistently exceeded sales targets by leveraging market insights and strategic planning.

• Built strong client relationships, resulting in repeat business and referrals.

• Conducted training sessions to enhance team members’ skills and knowledge. Details

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Skills

Marketing

Sales Development

Team Oversight

Problem-solving

Leadership

Customer Service

• Kept abreast of industry trends, ensuring adaptability and informed decision-making.

Education

Associate of Science in Electrical Engineering, Saginaw Valley State University