Customer Service, Licensed Cosmetologist, & Personal Nanny/ Chef.

SONIA MONTOYA

Inspired by personal development and a keen desire to deliver excellent customer service. I strive to make every customer's experience one to remember by showcasing my creativity and ability to adapt quickly under any circumstance.

EXPERIENCE

PERSONAL NANNY & CHEF — NANNY & CHEF

SEPT 18, 2023 - PRESENT, HURST, TX.

About 10 months ago, I began this journey of becoming a suitable private nanny & chef to a private family. Keep the kitchen tidy and sanitize before productivity. Manage tending to the infant and cooking/baking. Meal preparation & planning for the week.

THE CLEANING AUTHORITY — PROFESSIONAL HOUSE CLEANER

SEPT 2023 - OCT 2023 NRH, TX.

Gained a new perspective on how to properly clean a facility or apartment complexes. Learned about PPE & OSHA requirements in sanitization and toxic chemicals. During this time I was being trained to eventually manage my own team. Each team had to accomplish a minimum of 3-6 houses per day by a certain time. On top of which some customers asked specific requirement’s when it came to additional work, type of product, and/or solution used for cleaning.

JCPENNY SALON — HAIRSTYLIST & RECEPTIONIST

JAN 2022 - MAR 2023, ARLINGTON, TX.

Texas Licensed Cosmetologist. Kept tidy to stay productive. Tend guests' hair using salon-exclusive products while educating clients on product benefits to increase Olaplex & Paul Mitchell sales by 25% returning clients. Assisted receptionist’s/ stylist’s by answering phones, scheduling appointment’s, and collecting payment’s. Social media platform in order to expand my reach, engage with potential clients, &/ showcase my service portfolio.

EDUCATION

LAMAR HIGH SCHOOL — HS DIPLOMA

AUG 2018 - MAY 2021, ARLINGTON, TX

Educated in courses including Interpersonal Studies, BIM1, Dance Class, & Volunteering in school club’s. Home Economics for 1 year to learn to design, create, and sew. Consumer Science 1 year. Advanced Chemistry for 1 year. Human Resources for 1 year.

AISD DAN DIPER CAREER AND TECHNICAL CENTER - LICENSED COSMETOLOGIST

During high school, attended 2 years of education and technique's to become a professional and experience in Customer Service. In addition, Receptionist skill's, to better assist my customer/client.

SKILLS

Lionhearted. Team player. Microsoft Office; Outlook, Word, & Excel. Google Docs; Calendar & Forms. Fluent English & Spanish.

ACHIEVEMENT’S

JCPenney Salon- Outstanding performance in Inspiring client’s to maintain their hair density by 25% PSL YTD, over a 6 month’s period. Certificate of successful completion of the required hours in the course of instruction in Cosmetology per TDLR. Graduated with turquoise cords to represent fully completed hours required by TDLR. 5-4-21.

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