Customer Service Assistant Manager
Resume:
Theresa Johnson
Administrative Support
Contact
Morrilton, AR 72110
*************@*****.***
Objective
As an assistant manager, my primary objective is to support the functioning of business operations by managing staff, coordinating operations, and ensuring exceptional customer service. I aim to create a positive and productive work environment by communicating with team members, setting clear goals, and monitoring performance.
Education
Community College of Philadelphia
A.S. in Business Management GPA: 3.8 Community Service:
Food Bank of Philadelphia, Cooper Hospital (Camden,NJ), ST. Augustine’s Episcopal Church (Camden, NJ)
Key Skills
Marketing, Budget planning, Communication, Problem Solving, Access, Adobe, Microsoft Works, Microsoft Office, Google Docs, Open Office Microsoft Publisher, Microsoft Photoshop, Adobe Illustrator, Quickbooks, DocStar, TriNet, Paycom
Experience
AUGUST 2022-PRESENT
Instrucional Assistance Attain ABA Therapy
1:1 Sessions with students to review
Observed and monitored students behavior
Supported students during their classes and assignments
AUGUST 2021-JUNE 2022
Escalations Specialist Nationwide Appraisal Network
HANDLED PROPERTY REPORTS
CALLED AND ASSISTED APPRAISER’S WITH ANY PROBLEM (DOCUMENTS, PAYMENTS, EMAILS, ETC)
MONITORED CLIENT AND APPRAISAL RELATIONS
ASSISTED ESCALATIONS TEAM WITH ANY PROBLE
DECEMEBER 2015-DECEMBER 2017
Assistant Service Manager PepBoys Auto Shop
Outside purchase and distributing car parts & supplies throughout the U.S.
Serviced Enterprise & Hertz Rental cars
Oversaw Mechanic Shop and Cars Serviced
Leadership
Community Service: Food Bank of Philadelphia, Cooper Hospital (Camden,NJ), ST. Augustine’s Episcopal Church (Camden, NJ)
References
Available upon request
Contact this candidate