Supply Chain Customer Service

CASSANDRA KRUSKIE

Roy, UT • 406-***-**** • *********.********@*****.*** • www.linkedin.com/-cassandra-dawn-kruskie- PROFESSIONAL SUMMARY

SECRET SECURITY CLEARANCE, LOGISTICS MANAGEMENT, CUSTOMER SERVICE MANAGEMENT Possess proven track record in leading supply chain and staff management operations for the US Air Force A results-driven professional with a passion for growth, possessing a wealth of practical expertise in leading teams to success in logistics, supply chain, and customer service. Exhibit expertise in initiating process improvement initiatives, analyzing and interpreting data to forecast resource/equipment needs, and supporting the decision-making process regarding resource allocation that improve overall efficiency and productivity. Effective communicator, capable of building strong relationships with both senior personnel and diverse departments/sections and helping them accomplish all operational objectives. Proven ability to quickly adapt to new roles and technologies and foster agreement across multiple levels within an organization. Areas of Expertise

Recruitment & Staffing Initiatives • Budgeting & Cost Control • Strategic Operations Management • Quality Control Project Management • Shipments & Supply Chain Coordination • Warehouse Management • Information Systems Utilization Process Improvement • Data Analysis • HR Management • Technical Assistance & Support • Workforce Optimization Equipment Accountability Element • Inspections & Audits Management • Equipment Supervision • Stock Control Functions Technical Proficiencies

Microsoft Office Suite • Google Docs

PROFESSIONAL EXPERIENCE

US AIR FORCE 2012 – 2021

Equipment Management Specialist, Hill AFB, UT (2019 – 2021) Oversaw the inventory of delinquent documents for the equipment accountability element, ensuring all agencies involved received the necessary support & resources to execute and complete the delinquent document program efficiently. Provided exceptional leadership and unwavering mission support to the team by ensuring top-notch installation security, facilitating staff development through morale, welfare, and recreational activities, maintaining community relations & deployment readiness, managing logistics/munitions operations, and responding to emergencies with utmost precision. Delivered responsive logistics support to our team and the DoD, enabling the successful completion of their tasks by shipping petroleum products, workforce, and other essential supplies on time, while upholding maximum safety at all times. Highlights:

• Reviewed the master jacket files, identifying/eliminating any discrepancies and updating all equipment account information within the EAE Microsoft Access database that helped track equipment account status.

• Fostered a pool of competent staff members through training & assistance, preparing them for global assignments and accomplishing all set goals.

• Maintained proper accountability of a vast inventory of 65 equipment accounts & over 1,000 valuable assets by performing audits and ensured that all communication security & controlled cryptographic items worth $10M+ stayed well-managed.

• Offered invaluable materiel management support & customer service guidance to the entire area of operations, responsible officers, and equipment custodians, empowering them to always maintain control & accountability of their equipment.

• Recorded accurate data for the chief financial officer's assets in the defense property accounting system and ensured that all key supporting documentation being compiled/preserved in the equipment accountability element master jacket file. Traffic Management Apprentice – Outbound Freight, Moody AFB, GA (2015 – 2016) Inspected and validated the condition, packaging, and type of the received material, recording the data into an appropriate system and ensuring maximum safety and accuracy in all processes. Expertly managed the pickup and delivery of all supplies, controlling the flow of inbound & outbound cargo, performing the receipt of all deliveries, and ensuring seamless operations. Operated and maintained material handling equipment, such as forklifts, pallet jacks, and hand trucks to safely transfer all shipments to the required locations.

CASSANDRA KRUSKIE P a g e 2

Highlights:

• Utilized enterprise solution supply and supported the combat-oriented supply organizations in their assignments by processing 3K+ bench stock items and equipping warehouses with high-quality parts worth $1M, which resulted in enhancing the airworthiness of 71 aircraft and completing over 650 search and rescue missions.

• Ensured the safe delivery of valuable cargo by meticulously segregating sensitive items, validating shipping addresses, and issuing accurate documents, successfully dispensing assets worth $5M+ and sustaining a 100% flawless delivery rate. Traffic Management Apprentice – Passenger Travel, Moody AFB, GA (2014 – 2015) Prepared and managed official travel arrangements for individuals & groups, providing seamless assistance to personnel and eligible dependents on passenger movement and ensuring their maximum safety during the process. Drafted travel documents for the passengers, authenticating & delivering commercial travel office routing/fares and calculating/documenting all costs. Coordinated and supervised all air terminal operations as well as thorough transportation-related deployment training for both the deployment work center personnel and section deployment managers, ensuring a seamless deployment process and efficient completion of all allocated tasks.

Highlights:

• Scheduled port calls for military/civilian members using a global air transportation execution system, transporting over 500 passengers, and securing a remarkable 98% air mobility section utilization rate.

• Analyzed the distinctive installation deployment requirements, addressing them in our standard base operation procedures and ensuring placement/utilization of organic transportation ability to support all deployment/redeployment operations. Traffic Management Apprentice, Luke AFB, AZ (2012 – 2014) Led the coordination of traffic management activities, scheduling movements and relocating personnel, eligible dependents, materiel, and property using military and commercial transportation system. Performed stock control functions, separating items requiring special handling, packaging and classifying cargo for shipment/storage, and ensuring safe delivery of all goods. Utilized various woodworking and other equipment that included heavy machines to weigh, band, staple, tape, and seal commodities. Determined the most effective mode and method for transporting the materiel by categorizing cargo and analyzing the best value considerations and helped ensure timely provision of all items. Highlights:

• Tracked shipment suspense files, promptly initiating discrepancy reports, accurately preparing 3.2K supply receipts, and efficiently replenishing warehouse stock with 49K assets that supported over 2K combat sorties.

• Reviewed tracer lists, tracking down 104 unaccounted inbound items, discovering & returning 36 “bill not received” assets, and saving $7K for the Air Force.

• Successfully delivered 95 classified assets worth $17M, achieving a 98% on-time delivery rate through expedited processing and delivery.

• Managed the delivery of 45 tons of arms, ammunition, and equipment, enabling receipt and replenishment of our base's munition stockpile, saving 10 labor hours, and ensuring all operations run smoothly. ADDITIONAL EXPERIENCE

AFFES Customer Service Clerk, US Air Force, Moody AFB, GA EDUCATION

AMERICAN MILITARY UNIVERSITY, Charles Town, WV

Bachelor of Science (BS) in Technical Management, 2024 CERTIFICATION

Sexual Assault, Prevention and Response Training Professional HONORS & AWARDS

National Honors Society Dean's List Magna Cum Laude