Cooking, customer service, cash handling, warehouse exp
Resume:
Sarah Shannon
Chicopee, Ma *****
*.********.*@*****.***
CAREER OBJECTIVE:
I am seeking full time employment where my strong customer service or supervisory/office skills will be of value. I also look forward to becoming a valuable asset to the company and plan on making my job a career. EXPERIENCE:
Bella Milano, 29 St James Ave, Springfield, MA - Delivery Driver Aug 2021 - March 2023
● Excellent communication and organizational skills.
● Strong interpersonal and problem solving ability.
● Ability to work well under pressure.
● Cash handling and customer service.
SAS,Enfield CT, - Travel Team
Aug 2020 - Aug 2021
● Away travel team
● Load and unload materials needed to set up store displays and merchandising
● Create visual merchandising at more than 1 location.
● Assisting customers with help
Subway, 1 Greenfield Rd, Deerfield, MA - Store Manager July 2019 - April 2020
● Office management skills
● Cash handling
● Carefully interviewed, selected, trained and supervised staff
● Maintained high standards of customer service during high-volume, fast-paced operations
● Effectively managed payroll schedules and timekeeping, including completion of the proper paperwork for new hires and terminations. The Reminder Publications, 280 N.Main Street, East Longmeadow, MA - Carrier/Route Coordinator
May 2013 - July 2019
● Responsible for managing the newspaper route in an efficient manner includes but not limited to: acquiring and preparing newspapers for delivery, delivering papers in a timely manner, collecting and filing payments
● Computer skills, data entry and properly maintaining subscriber accounts
● Work directly and indirectly with subscribers to fulfill specific needs and requests
Amazon, 200 Old Iron Ore Road, Windsor, CT - Problem Solver/Packer August 2017 - March 2019
● Researched lost items in database, checked in problem shipments such as shipments missing an item, over/under weight, etc.
● Worked closely with Area Manager to ensure all shipments made it out to the trucks in time to reach their final destination.
● Lifting/handling of products up to 75lbs
● Pack customer shipments hitting 180 UPH
Dunkin Donuts, 55 Maple Road, East Longmeadow, MA - Store Manager
April 2016 - August 2017
● Facilitate opening and closing of store
● Responsible for cash handling
● Assign employees to specific duties
● Interviewed and hired employees
● Direct and supervise employees
● Maintained temperature, sweep and sanitation logs
● Inspected product for quality assurance before display
● Maintained an atmosphere of enthusiastic customer awareness on fast, friendly customer service
EDUCATION
Branford Hall Career Institute, 189 Brookdale Drive, Springfield, MA
-Culinary Arts
July 2013 - Aug 2014
Attended and graduated Brandford Hall. While I was there I took classes and received certificates for serv-safe, managerial accounting, allergen awareness and tips certification
AWARDS
1. Received several achievements for going above and beyond the set rate of work (units per hour) in every job function i worked. 2. Was sought out by management of problem solve for my hard work ethic.
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