Human Resource Service Representative

ARGENTINA BRATHOLT

321-***-**** Melbourne, FL *******************@*****.***

SUMMARY

Human Resource Assistant & Customer Service Representative

•Executive Administration

•Talent Acquisition / Recruiting

•Operations Management

•Employee Relations & Benefits

•Employment Laws & Regulations

•Verbal & Written Communication

•Time Management

•Microsoft Office Suite (Certified)

•Bilingual (English - Spanish)

•Exceptional Soft Skills

PROFESSIONAL EXPERIENCE

Human Resource Assistant

Patrick Airforce Base PAFB, FL 09/2001 – 05/2018

Managed over 100 employees throughout five facilities

Processed benefit programs to include health, dental, vision, 401K, Family & Medical Leave (FMLA) and Leave of Absence (LOA)

Discussed regulations, policies, unemployment, and workers compensation claims

Prepared job descriptions to promote available openings and source qualified talent

Coordinated pre-employment drug tests, physicals, and background checks

Recruited, interviewed, and oriented new hires; ensured successful onboarding

Planned, organized, and administered departmental inspection

Conferred with customers via phone and in-person to provide information regarding facility services

Processed death benefit claims: verified death certificates and provided related documentation to life insurance providers to ensure timely payment

Organized all personnel records and files in according to PAFB regulations

EDUCATION

Certified Microsoft Office Specialist, New Horizons - Melbourne, FL

Associate of Science in Accounting, University of Panama - Panama City, Panama

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