Medical Records Grand Rapids

PROFESSIONAL

SUMMARY

SKILLS

WORK HISTORY

DEJOUR GOLDSMITH

■ Detroit, MI 48219 ■ 616-***-**** ■ *************@*****.*** ■ Reliable Medical Support professional with 14 years of experience in healthcare environment. Expertly assist with office operations and physician support by gathering patient information in a timely manner.Cheerful during each patient interaction to improve satisfaction ratings and patient retention.

Good report with Provider to Provider

communication

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• Word

• Familiar/Trained in with ICD-10

• Familiar/Trained in billing and some coding

• Typing 40wpm

• Outlook

• Epic super user

• Multi-line telephone system operation

• Medical terminology

• Coordinating Drug Refills

• Check-in and check-out procedures

• Multitasking and prioritization

• Appointment Scheduling

• Routine Laboratory Testing

• Critical Thinking

• Examination Preparation

• Time Management

• Updating Medical Records

• Procedure Assistance

• Supply Management

• Willingness to learn

• Electronic Charting

• Independent learner

• Conflict Resolution

• Post acute/ rehabilitation skills

• Centrifuge Operation

CERTIFIED MEDICAL ASSISTANT 05/2017 to 11/2020

Spectrum Health Hospital, Grand Rapids

• inquiring of Prior Authorization.

• Handling work incoming and out going work queue. Kept laboratory supplies prepared by inventorying stock, placing orders and verifying receipt.

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• Preform phlebotomy

Assisted with the front desk by receiving patients, scheduling appointments and screening calls.

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Performed or scheduled preventive maintenance on equipment to promote longevity of use, troubleshooting technical issues and coordinating repairs.

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Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.

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Performed medical records management, including filing, organizing and scanning documents.

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Liaised with patients and addressed inquiries, appointment requests and billing questions.

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• Completed EKGs and other tests based on patient presentation in office. CERTIFIED NURSING ASSISTANT 05/2014 to 12/2018

Spectrum Health Continuing Care, Grand Rapids

EDUCATION

Provided personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.

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Performed accurate documentation of patient information according to established protocols for record-keeping purposes.

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Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.

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DIRECT CARE WORKER 05/2014 to 06/2017

Hope Network West Michigan, Grand Rapids

• Administered medication as directed by physician. Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.

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• Kept clients engaged in social networks and communities for personal health and growth. Recognized and reported abnormalities or changes in patients' health status to case manager.

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• Documented vitals, behaviors, and medications in client medical records.

• Scheduled and accompanied clients to medical appointments. Transported individuals to events and activities, medical appointments, and shopping trips.

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• Consulted with supervisors to assess cases and plan strategies for enhancing care. CERTIFIED NURSING ASSISTANT 03/2013 to 10/2015

Allendale Nursing Home And Rehabilitation, Allendale, MI

• Promoted good oral and personal hygiene by aiding in ADLs

• Assisted with feeding and monitored intake to help patients achieve nutritional objectives Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.

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• Assisted with wound care procedures

• Documented patient information and care activities in electronic health record.

• Helped patients complete range of motion exercises to prevent loss of function. CERTIFIED NURSING ASSISTANT 04/2011 to 08/2013

J2S Group Healthforce, Grand Rapids

• Assisted patients with daily living activities for enhanced comfort and wellbeing.

• Checked patient vitals such as temperature, blood pressure, and blood sugar levels. Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.

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Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.

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Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.

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• Cared for post acute patients to increase level of independence GED : 06/2011

Godwin Heights Senior High School - Grand Rapids, MI Medical Administration : 06/2012

Gerald R Ford Job Crops - Grand Rapids, MI

National Healthcare Certification

Registered Medical Assistant : 12/2018

Grand Rapids Community College - Grand Rapids, MI

• Relevant Coursework: Clinical & Administration

• Professional Development

• American Medical Technology certification

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