Christopher H. Epp
P.O. Box ******., Columbus, OH 43234 - 614-***-**** - ********@*****.***
Motivated and creative team player with a track record of consistently exceeding customers expectations, delivering exceptional communication, boosting efficiency and contributing to revenue growth.
SUMMARY OF QUALIFICATIONS
• Ability to analyze sales trends with current software reporting and react properly.
• Ability to organize, prioritize and work under extreme pressure, workloads and deadlines
• 10+ years of extensive retail Parts/Service sales management experience with a team environment.
• Excellent verbal, written and personal communication skills.
• Proficient in Word, Excel and Microsoft Office
PROFESSIONAL EXPERIENCE
Mitchell1
Independent Sales Consultant, 2019 to Present
B2B sales, Working with reps from local auto parts distributors and local and national resources in sourcing new accounts looking for automotive repair info and management software solutions. Performing setup and orientation on all sales in my territory.Goals consistently above 100% and achieved double digit sales growth 3 years running. National Campus Professional Inc.
Advertising Sales Manager, 2018 to 2019
Working with School Districts and Universities promoting various products including Drug and Alcohol Awareness Folders and School Sports Schedules though local businesses and advertising. Selling renewals and developing new contacts though walk-in, local Chamber of Commerce meetings and newsletters and exceeding quotas working with 50+ school districts a year.
Automotive Distributors Warehouse
Customer Relations Manager, 2016 to 2018
Created and executed a territory sales plan that exceeded the established sales quotas and increased company revenue and profit targets. Implemented new sales tracking software to efficiently plan and track daily activities. Served as primary contact for 120+ existing customers and new prospects in the territory. Understanding their evolving business needs to effectively meet product solutions and surfaced needs. Autozone
Commercial Sales Manager, 2009 to 2016
Built customer loyalty by making service our number one goal. Working with Workforce Management and handling logistics through stores for daily deliveries to Commercial accounts. Responsible for retention of current accounts, as well as, acquiring new accounts for numerous store locations. Coordinate with regional and territorial staff on a weekly basis. Verifying all in store training is kept up to date. Responsible for tracking all aspects P&L of Commercial departments, and exceeding monthly sales goals with double digit sales comps for 3 straight years. Aamco Transmission
Service Manager, 2008-2009
Overseeing a shop of 4+ technicians, including workforce management and parts ordering. Monitoring the progress of vehicles throughout the day and verifying customers are updated frequently. Supervising the repair estimates, and selling of automotive services, along with maintaining a clean and organized work environment. Built repeat business and customer loyalty by ensuring the highest quality repair and customer satisfaction. Overseeing all aspects of a auto repair facility on a daily basis.
PROFESSIONAL PROFILE
EDUCATION
Columbus State Community College, Columbus, Oh
Major: Business, 1990-1992
Pickerington High School, Pickerington, Oh
Diploma, Architecture, 1990, GPA: 3.0
ADVANCED TRAINING
• Management Analysis Workshop
• Pre-employment Training Certified
ORGANIZATIONS AND AFFILIATIONS
Committee member of a Non-profit that organizes various yearly events to benefit local charities including One Lap for PTSD and a display in the Columbus Auto Show.
References available at request