Customer Service Retail Sales
Resume:
Kristen Gassiott
Woodworth, LA *****
*.********@*****.***
Authorized to work in the US for any employer
Work Experience
Sales Associate
Pattons Fine Jewelry - Alexandria, LA
August 2021 to Present
Jewelry Sales, marketing calls, customer service.
Housekeeping
TownePlace Suites Marriot Hotel - Alexandria, LA
June 2020 to May 2021
• Performing a variety of cleaning activities such as mopping, dusting, and changing linens. • Ensuring all rooms are clean and inspected according to standards. Housekeeper
Country Inns & Suites - Pineville, LA
June 2018 to December 2019
• Performing a variety of cleaning activities such as mopping, dusting, and changing linens. • Ensuring all rooms are clean and inspected according to standards. Sales Representative
Alexandria Business Machines - Alexandria, LA
January 2011 to May 2018
• Presented, promoted, and sold office equipment and network services to existing and prospective clients. • Met with potential clients to analyze their needs and presented appropriate solutions. • Prepared presentations and proposals. • Performed cost analysis for clients. • Established, developed, and maintained positive business and customer relationships.
• Responsible for retail sales
• Consistently met or surpassed quotas of 2-5 sales per month
• Performed onsite, in-store retail sales
• Generated 20+ leads per month
Teller
Red River Bank - Alexandria, LA
December 2008 to April 2010
• Provided account services to customers by receiving deposits and loan payments; cashing checks, withdrawals, recording night and mail deposits; selling cashiers and travelers checks. • Cross sold bank products; I formed customers of new services and product promotions. Assistant Manager
PAYCHECK LOANS - Alexandria, LA
May 2008 to November 2008
• Processed payday loans. • Cash handling. • Verifying loan applications. • Collections calls. • Opening and closing procedures.
Teller Supervisor
Capital One - Alexandria, LA
June 1999 to December 2007
• Supervised tellers. • Managed vault. • Conducted monthly teller audits. • Balanced and replenished ATM. • Promoted bank products and services. • Processed customer deposits, withdrawals, and loan payments. • Adhering to all bank security, audit, and compliance requirements. Lead Cashier
Office Depot OfficeMax - Alexandria, LA
October 1995 to June 1999
• Provided customer service by greeting and assisting customers. • Responded to customer inquiries and complaints. • Supervised front end. • Handled customer purchases, returns, and exchanges. Education
2 years college in Business
Louisiana State University-Alexandria - Alexandria, LA August 1995 to December 1996
High school diploma in General studies
Bolton High - Alexandria, LA
August 1991 to May 1995
Skills
• Microsoft Office (10+ years)
• Microsoft Excel
• Excel
• Microsoft Outlook
• Microsoft Word
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